Cristy Smith Email & Phone Number

1113 6Th Avenue

1415 5Th Ave, Seattle, Wa 98101

Direct and manage the hotel operations of this 297 room hotel with 15,000 feet of meeting space, restaurant and lounge and leased space. Supervise, train and evaluate 13 managers with a combined 150 person staff. Strong leadership skills as a team builder and motivator. Exceeded hotel goals and objectives for the last four years in the following areas, Guest Satisfaction Index, Associate Satisfaction Index, Budgeted Revenues, Expenses and GOP, RevPAR Index, LRA inspection for cleanliness… Show more Direct and manage the hotel operations of this 297 room hotel with 15,000 feet of meeting space, restaurant and lounge and leased space. Supervise, train and evaluate 13 managers with a combined 150 person staff. Strong leadership skills as a team builder and motivator. Exceeded hotel goals and objectives for the last four years in the following areas, Guest Satisfaction Index, Associate Satisfaction Index, Budgeted Revenues, Expenses and GOP, RevPAR Index, LRA inspection for cleanliness, conditions and services. Show less

11211 Main Street, Bellevue Wa 98004

Direct all activities of this 181-room full-service corporate hotel. Supervise, train, and evaluate nine managers with a combined 100-person staff. Develop annual budgets and goals. Negotiate with and oversee all outside vendors and contracts. Regularly inspect facility to assure appearance, sanitation, and safety. Immediately resolve guest problems and concerns. Report directly to owner. Prepare regular revenue and expense reports. Approve all marketing and advertising campaigns and… Show more Direct all activities of this 181-room full-service corporate hotel. Supervise, train, and evaluate nine managers with a combined 100-person staff. Develop annual budgets and goals. Negotiate with and oversee all outside vendors and contracts. Regularly inspect facility to assure appearance, sanitation, and safety. Immediately resolve guest problems and concerns. Report directly to owner. Prepare regular revenue and expense reports. Approve all marketing and advertising campaigns and promotions. Develop pricing strategies and other incentive programs. Represent company to community, professional, and consumer groups. Upgraded service and appearance standards resulting in consistent ADR and occupancy improvements with additional repeat and referral business in spite of an increasingly competitive environment. Managed a $5 million capital improvements project. Show less

Responsible for hotel operations for this 144 room limited service property. Accountable for the recruitment, selection, hiring and training of all managers and associates.