Crispulo (Cris) Vinluan Email & Phone Number

San Francisco Bay Area

Identical duties, as when I was a Contractor for M. Brooke Associates.

San Francisco Bay Area

• IT Support for the the Bay Area Air Quality Management District, ( http://www.baaqmd.gov/), at its headquarters office on 375 Beal Street in San Francisco, CA. An Active Directory/Office 365 environment, where over 90%.
• Respond to and prioritize trouble tickets via online helpdesksystem, phone, and in-person interaction
• Install, configure, maintain and repair new and existingcomputer hardware, software, and related peripherals
• Provide technical support and training to staff of varyingdepartments
• Assist with Audio/Visual setup and troubleshooting
• Deploy computers, peripherals, software, and digital/VoIPphones

San Francisco Bay Area

IT Contractor on various short-term projects, while seeking longer-term opportunities

Walnut Creek, CA

Microsoft-centric IT support and engineering services, over a large geographic area, with different business needs: share Service-Now ticket queue, with local or out-of-state colleagues, and Walnut Creek based Japanese IT staff; support servers, networks, workstations and mobile devices; admin support for users with druva.com data backup-as-a-service.

Puglia Engineering – Pier 70, San Francisco Ship Repair Yard

Onsite IT Support (Contract to Hire Position for www.volt.com) at the San Francisco site of Bellingham, WA based Puglia (www.pugliaengineering.com). IT Support for Admin, Financial and Technical Staff, during corporate transition from BAE to Puglia: Windows 2008 Server; Windows 10/7 desktops; migration from O365 webmail to MS-Office 2016 and desktop.

San Francisco Bay Area, California

Migrating and replacing user’s PCs and iPads, with Microsoft Surface Pro 4 devices, in Sonic Automotive's active directory. Perform small group and individual training to first time Surface Pro and Windows 10 device users. Support executives with their desktop/IT needs. Travel to support the Surface Pro roll-out at California locations.

Western Field Office, Concord, CA (http://www.caaspp.org)

Technical support for the California Department of Education’s K-12 Student Testing. Providing “high call volume” support to customers on phone, or onsite. Troubleshoot and provide support for applications hosted in the cloud, and accessed on desktop and mobile operating systems such as: MS-Windows (up to Windows 10); some Group Policy and Cache Proxy.

Oakland, CA

Support for the City of Oakland’s IT Department. Imaged PCs, and deployed them to users. Dispatched to user locations, to fulfill Remedy “break-fix” tickets. Primarily served users in the Human Services and Public Works Departments. Highlights: citywide migrations as a teammate, of Shore-Tel VOIP system, and email system from on premise to the cloud.

Alameda, CA www.theinterviewdrill.org

Board Member and IT Support, for an organization that does employment interview training, and which plans to become an Official Non-Profit.

Partner with Google as an Independent Contractor. Telecommute and remote login. Record, render and upload interesting content to www.YouTube.com, and other websites. The AdSense Program solicits companies to purchase Banner Advertisements, next to your content, and Partnership Program members receive revenue from viewing of the content.

Walnut Creek, CA

John Muir Health – Walnut Creek, CA 12/2012 – PresentIT Contractor (John Muir Medical Center, employed by Insight Global): performing computer refresh projects for John Muir Medical Center locations, in Contra Costa County, CA. Project involves desktop computer refresh, to facilitate an upgrade to the Epic healthcare software system.

Bank Of America / Northern California

IT Contractor (SAIT, on Hewlett Packard subcontract): performing computer refresh projects at B of A sites in San Francisco, Concord, Fresno, and the West Coast Mortgage Center in Rancho Cordova, CA. Rancho Cordova project involved refreshing hundreds of Call Center desktop PCs, on a tight schedule with four -- 10+ hour days, while away from home. Workweek.

Netapp HQ Campus, Sunnyvale, CA

IT Contractor (with Presilient, employed by Insight Global), on the “tape end of NetApp’s disk-to-disk-to-tape backup process”, of their corporate data.SunFire v440 server; Symantec NetBackup; STK tape robot libraries.Interface on a daily basis with: Presilient’s ITOC Monitoring Center, based in Denver, Colorado; onsite Customer, running the “disk-to-disk”.

SharePoint 2010 Server Administrator, for a small IT Services company. Telecommute and remote login from home. The computer servers are located in the Canadian city of Edmonton, Province of Alberta; while the users are predominately in California.

Senior Systems Administrator, Dell Services (formerly Perot Systems) on USCG/DHS IT ContractSystem Administration and Helpdesk escalation support, at the US Coast Guard’s main headquarters center, on the Pacific Coast. (Contract job was relocated, and position reassigned elsewhere.).Backup and restore user and system data, for more than 1,000 users and 40+.

Systems Administrator for an Internet Service Provider and Web Hosting companyManaged web servers, for around 300 customer websites. Technical Support as well as data backup and restore duties, for both in-house staff and website customers.IIS Administration. And handled the following for customer websites: track website hits; handle domain registrations.

Bachelor Of Arts, Urban Geography

Charter Member, Mcse For Cloud Platform And Infrastructure.

Activities and Societies: Coursework leading to MCSE, after examinations.