Demand Planning Manager, Supply Chain Operations
Chicago, Illinois, Us
Lead a team of Demand Planners responsible for daily statistical forecasts of menu item sales for 14,000 Quick Service Restaurant stores, along with national and market level promotional forecasting and exception management. Hired, trained, and coached Demand Planners , aiding direct reports in their career development and promoting them upward in the organization. Recognized for improving the team's customer focus, operational efficiency, and cross-functional effectiveness.Managed and improved relationships with internal and external stakeholders, including supply planning, promotions management, distribution centers, and suppliers.Both lead and participated in strategic projects from defining through closing stages.Successfully completed projects include:Developed and deployed a new product for modeling halo and cannibalization effects of national and regional promotions. Developed and piloted a forecasting system and process for new international customers. Initiated the move towards a global planning organization, starting with the transition of some demand planning work to a team in Hyderabad, India. Developed the offshore process and hired and trained new planners, with the end goal of integrating the onshore and offshore teams and supporting the global supply chain.Helped to manage and support the transition from a custom forecasting system to JDA Demand, including documentation of business and functional design requirements and proof of concept testing.Developed a process to receive, process, and analyze digital offers, forecasting incremental demand and ensuring the supply chain is able to support the launch of a new mobile application.
