Operations manager specializing in project management and systems design, with additional experience in manufacturing, logistics, b2b relations, software sales & customer support. I aim to develop systems that provide consistent value, decrease time commitments, and engender loyalty from both users _and_ other team members. I believe that in this and many other things, a craftsman's approach is the most effective: every problem has a solution, and the more elegant the solution, the more robust the system supporting it becomes.