Chris Rogers Email & Phone Number

Austin, Texas, United States

-Partner with clients and internal teams to understand business requirements and direct the configuration duties-Develop and perform quality assurance check points within your team to ensure quality and timely delivery-Take ownership of your team’s business results by developing and leading training and execution plans-Monitors and impacts key metrics and efficiencies-Problem-solve routine to complex issues-Establish strong working and strategic relationships to socialize initiatives and get buy-in across functions-Provide Level 2 and 3 support to other team members-Create and implement tools that increase quality, security and productivity -Track status and provide updates in relation to overall implementation process-Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to-Work closely with Development and other teams to ensure client satisfaction and on-time delivery

Austin, Texas Area

-Partner with clients and internal teams to understand business requirements and direct the configuration duties-Develop and perform quality assurance check points within your team to ensure quality and timely delivery-Take ownership of your team’s business results by developing and leading training and execution plans-Monitors and impacts key metrics and efficiencies-Problem-solve routine to complex issues-Establish strong working and strategic relationships to socialize initiatives and get buy-in across functions-Provide Level 2 support to other team members-Create and implement tools that increase quality, security and productivity -Track status and provide updates in relation to overall implementation process-Work closely with Development and other teams to ensure client satisfaction and on-time delivery-Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to

San Antonio, Texas, United States

Provides technical guidance and direction to subordinate imagery interpretation elements; provides the technical background information needed to develop of new imagery intelligence systems; provides guidance and technical input to subordinate imagery interpretation elements as well as other staff elements.Provides technical expertise and manages activities engaged in imagery interpretation activities; identifies changes of terrain, equipment locations, troop movements, or other information that contributes to intelligence; identifies equipment by nomenclature and location to develop assessments of possible threat to US forces; develops summaries and prepares reports on imagery interpretation findings; establishes and maintains files on imagery interpretation data, findings, records, and reports; develops map overlays, which reflect changed tactical information; conducts intelligence briefings based on information obtained; manages imagery exploitation elements in both tactical and strategic intelligence organizations; support the Army at command levels, normally corps and echelon above corps; supervise and training enlisted imagery interpreters.

Austin, Texas Area

Produce geospatial intelligence supporting full spectrum operations by analyzing still and motion imagery and geospatial data; identify conventional and unconventional military activity installations, facilities, weapon systems, Orders of Battle (OB), military equipment and defenses; identify lines of communications (LOC) and industrial facilities; determine precise location and dimensions of objects; conduct physical Battle Damage Assessment (BDA); prepares geospatial intelligence products; perform duties shown in preceding skill level to include intelligence analysis; provide guidance to subordinate Soldiers; perform quality control of geospatial intelligence products; conduct functional damage assessment; prepares geospatial intelligence collection planning and exploitation requirements; perform duties shown in preceding skill level to include supervising motion imagery missions and managing exploitation requirements; exploits spectral and polarimetric imagery and produces Advanced Geospatial Intelligence products; support Intelligence, Surveillance and Reconnaissance (ISR) operations.

Frederick, Md

Install, initialize, operate, perform field level maintenance on the IP Joint Network Node; operates and maintains the baseband portion of the Hub Node System AN/TSC-169 in the Brigade Signal Network Extension Detachment; operates and maintains the IP based Baseband Node (BBN); supervises and performs as a team member; installs, initializes, operates, and performs field level maintenance on the IP Joint Network Node; operates and maintains the baseband portion of the Hub Node System AN/TSC-169 in the Brigade Signal Network Extension Detachment; operates and maintains the IP based Baseband Node (BBN); supervises subordinates in installation, initialization, operation, and field level maintenance on the IP Joint Network Node; responsible for the operation and maintenance of the baseband portion of the Hub Node System AN/TSC-169 in the Brigade Signal Network Extension Detachment; responsible for the operation and maintenance of the IP based Baseband Node (BBN).

Austin, Texas Area

Technologies: SalesForce/Parature ticketing systems, Microsoft SQL Server Studio, IIS, SAP Business Intelligence Objects, and Pitney Bowes Spectrum Technology PlatformManage engineering activities to ensure cohesive operations for over 70 clients including installation, administration, code deployments, environment refreshes, .NET release upgrades, and load testing support. Direct product and service delivery to ensure compliance with customer and company standards. Monitor environments and resolve all technical issues. - Key contributor to issue resolution and client satisfaction by participating in a 24/7, on call rotation. - Established SOPs and documentation to guarantee client understanding by collaborating with Product Development and Documentation teams. - Improved PCI audit by spearheading Official Change Request form for clients. - Created installation steps and documentation to ensure successful “PersonifyGO” pilot project.

Vienna, Va

Technologies: CRM softwareKey contributor to technical support while adhering to client objectives including procedure creation, issue reports, and end user support. Researched CRM software issues to guarantee service quality. Communicated with clients to provide updates and timely resolution of issues. - Spearheaded the creation of local environments to allow engineering testing outside of live production environments.- Oversaw escalated clients to achieve client satisfaction and retain key accounts.

Richmond, Va

Technologies: Anthem computer systemsDelivered proficient customer service while responding to customer inquiries and concerns. Communicated with customers to provide health insurance policy information.

Ashland, Va

I cleaned and maintained equipment and holding areas for animals. I performed clerical and administrative work. I prepared and sanitized the surgery suites and equipment used during procedures. I also assisted the doctors in the restraining and handling of patients during an exam.

Bachelor Of Science (B.S.), Biology, General, 3.08 Gpa

Activities and Societies: Beta Beta Beta Honor Society Lambda Chi Alpha FraternityI achieved a Bachelor of Science degree with a major.

Associate’S Degree, Intelligence Operations Studies, 4.00 Gpa

I achieved an Associates degree of Applied Science with a major of Intelligence Operations Studies.