Chris Rooney Email & Phone Number

Northeast Region

Dupont

Executed dual role supporting campus local area network (35 buildings) and site data center. Data Center Facility Support -Managed 10K sq ft. datacenter of 50+ cabinet enclosures. Monitored environment, security and change management processes, achieving 99.96% uptime. Conducted project oversight of research data center facility renovation, reducing footprint 50%, rack cabinet enclosures 65%. Synchronized multiple datacenter outages due to construction, including management of orderly shutdowns and restarts. Coordinated all communications for global customer base related to datacenter outages. Established comprehensive documentation, encompassing disaster recovery, facility operations, and cold start procedures of new data center. Executed detailed staff training program on facility operations upon completion. Acted as primary liaison for hosted server environment within datacenter; developed and maintained change management processes, streamlining modification schedule by 75%.Network AnalystProvided site network support for 35 building campus (120 telecom centers), serving 2500 customers and 8K+ devices. Hands-on Cisco Catalyst LAN switch experience, knowledge of TCP/IP, OSI model, DNS/DHCP. Managed all communications at site level for network outages and projects. Installed all fiber and copper cabling infrastructure within site datacenter. Led and managed structured data cabling renewal projects, working with contractors on installation/demolition; end user migrations. Provided ancillary support for research client base using Unisys Stealth security program; worked with 3rd-party on PCN firewall installations. Facilitated network separation projects due to divestitures, establishing end-user connectivity on separate networks. Acted as site contact for printer renewal project, interacting with 3rd parties to upgrade installed printer base (400+ devices) to managed service. Project support included network connectivity, DNS updates.

Dupont

Computer Operations (Data Center) Maintained staffed site datacenters and provided server, network and cabling installations.  Acted as print server administrator, supporting Windows print servers for 500+ printers; managed migration of 400+ print queues to 3rd-party support and provided troubleshooting for end users.  Performed weekly tape rotations for backup operations and managed electronic waste disposals. Network Technician Provided Ethernet connectivity for 35 building campus, for customer moves, additions and changes.  Functioned as project team member for network upgrade initiatives, migrated all networked equipment, and managed communications for network projects at the building level (up to 400 users.) Administered DNS and DHCP address space for Class B network (120 subnets), 9000+ addresses  Authored documentation of network equipment on site, detailing configuration and troubleshooting guidelines (Microsoft Word), as well as topology diagrams (Microsoft Visio).End-User Support Supported PC user base at multiple client locations. Addressed hardware and software issues, configurations and installations for new users. Provided second level support for printer and network connectivity issues.

Cranbury, New Jersey

Spearheaded all facets of portable concession operations on site for major outdoor events, including installation and maintenance of portable high-volume food and beverage equipment and locations. Responsibilities included event and concession management in high volume operations, including the Kentucky Derby and Breeders Cup, outdoor concerts, golf tournaments and auto races. Increased efficiency in time management, job planning, and projections. Facilitated the smooth transition of the Special Events Team through the merger of two hospitality corporations.