Christopher R. Email & Phone Number

New York, New York, United States

Stamford, Connecticut

• In my role as an Incident Manager at Peacock, I was part of a team that managed critical/high-priority incidents across the application. I lead all recovery and process actions on emergency bridges during the triage of.
• Implemented Peacock’s standardized incident communication procedures
• Mentored and trained all new hires on SOP

Secaucus, New Jersey

• While at the NBA I was part of the Technical Operations team responsible for all content on NBA League Pass and the NBA Replay Center. I would be responsible for monitoring technical continuity on all inbound/outbound.
• Oversaw migration of all Arena/Secaucus Evertz systems to upgraded HSAN version.
• Managed automation system for national distribution of “NBA TV”

Greater New York City Area

• As a Broadcast Operations Manager at NBC, I was responsible for the national on-air distribution of both NBC and Telemundo. I worked on high-profile events including Sunday Night Football and Saturday Night Live, while.
• Resolving technical and operational issues for national distribution of NBC and Telemundo
• Guiding over 30 NABET on-air specialists throughout the broadcast day
• Overseeing all changes and discrepancies to the on-air schedule
• Adjusting manpower assignments based on operational demands and changes.

Greater New York City Area

• As a member of the NOC at the Switch, I was in a customer-facing role troubleshooting issues for clients including the NFL, NBA, MLS, E!, and the MLB. I would validate the transmission of all incoming feeds from the.
• Troubleshooting video/audio/data problems on local and long-distance circuits
• Managing the booking, transmission, and operational aspects of live linear PPV event broadcasts
• Guiding on-site engineers in resolution of equipment issues

Greater New York City Area

As a NOC Technician I helped coordinate and support Level 3's broadcast service delivery network, including reservation bookings, activation of customer services, channel playlist creation, digital media ingest, file transcoding and troubleshooting service incidents through to resolution. Clients included NFL, MLB, Red Bull, NASCAR, FOX, ABC, CBS, HBO.

Stamford, CT

• Served as primary contact for client’s programming, production, and traffic groups.
• Managed all live, recorded, and tape delayed programming from 24/7 master control room
• Utilized automation and asset management software to edit network schedules, program times, and re-airs
• Ensured quality control and resolved problems for all live and recorded content.
• Coordinated Closed captioning for incoming broadcast transmissions.
• Managed the broadcast of over 3000 hours of live programming including 400 annual live sporting events.

Stamford, CT

• Performed quality control, dubbing, data entry, and server encoding for all content on several television networks.
• Supervised recording and playback of satellite feeds
• Coordinated Closed captioning for live feeds
• Clients included A&E Television, YES Network, NFL Network, NHL Network, CBS Sports Network, and ESPN Sunday ticket

Bachelors, Communications

Television production Computer science

Marketing

Marketing