Thomas Cross Email & Phone Number

Melbourne, Victoria, Australia

• Develop product roadmap for wet cleaning products and solutions under the Hoover, Vax and Dirt Devil brands.
• Relaunching the Hoover brand in Australia and managing product line up, and brand value.
• Managing channel strategy through exclusive products and product variants to keep retailers’ success.
• Launching and activating Hoover with Amazon and optimising products for Amazon’s FBA warehouse.
• Moving manufacturing of our carpet cleaning solutions away from a US supplier to a local supplier to help with a ‘just in time’ ordering strategy by reducing the product lead times while maintaining product quality and.
• Localising international and development of localised products.

Truganina, Victoria, Australia

• Responsibilities:
• Managing the emergency product suite including Light Bars, Sirens, External lighting and the accompanying management software.
• Conduct voice of the customer interviews to establish pain points and explore ways to develop meaningful solutions to the customers problems.
• Business wide stakeholder management including senior and executive level management.
• Developing bespoke solutions as a response to request for tenders incorporating feedback from the wider business.
• Complete a gap analysis on competitor product ranges by customer segment.

Keilor Park

• Responsibilities:
• Managing new product and category activation and market introduction.
• Lead and collaborate cross functionally to ensure all applicable factors are considered in product delivery.
• Deliver formal scoping presentations to senior executive staff showing business cases, market movement, product performance, opportunity and risk.
• Complete a gap analysis on competitor product ranges by customer segment.
• Creation, planning and maintenance of product roadmaps.

• Responsibilities:
• New product development (NPD).
• Building process and conducting weekly meeting to ensure projects are running to schedule.
• Building analysis on potential categories and available products.
• Sourcing responsible suppliers.
• Managing existing product through market trends and sell through analysis.

Melbourne, Australia

• Responsibilities:
• Establish annual, seasonal and monthly sales forecasts.
• Lead sales data collection & management processes to ensure uninterrupted flow of reliable data from account; work closely with the account and key stakeholders to improve data visibility, accuracy and frequency.
• Support the development of item-level plans by analyzing PY season results; provide insights from analysis to Retail Planner.
• Conduct research to proactively identify trends and other relevant business insights; turn insights into actionable opportunities.
• Support the reconciliation of item plans to topline financial targets; identify gaps and make recommendations to resolve.

Melbourne, Australia

• Responsibilities:
• Creating and implementing a system to forecast by customer which was then supported and adopted by the CFO and rolled out to all other regions.
• Creating a process to predict and measure both customer demand and actual sales month by month.
• Gathering stock on hand and sell through data from customers and other stakeholders to provide basis of forecast.
• Allocating stock to retail customers as per projections and availability.
• Understanding the market and the customers market to track and understand what products work well for them.

Auckland, New Zealand

• Responsibilities:
• Maintaining retail accounts, including Harvey Norman, Dick Smith, and JB Hi-Fi.
• Collating reseller specific forecasts to allocate stock at a store level.
• Providing guidance, support and additional stock to resellers during promotionalperiods in order to boost sales and help them to achieve targets.
• Providing recommended stock requirements to logistics staff in order to ensurecorrect stock levels.
• Managing, creating and editing ERP data.

Auckland, New Zealand

• Responsibilities:
• Justify, track and graph all in transit stock adjustments.
• Monitor staff to ensure daily stock dispatch to branches and urgent direct to customer shipping.
• Liaising with store stock to answer product, shipping and stock enquiries.
• Providing systems, process, and general business training to junior staff.

Essentials Of Product Management

Bachelor Of Arts (B.A.), Film/Cinema/Video Studies