Connor Pogue Email & Phone Number

Boise, Idaho

• Provided daily customer-site (Micron Boise) sustaining support to ensure satisfactory tool up-time & performance
• Owned the maintenance & optimization of fleet performance (matching, TPUT) on customer site
• Owned pre-alpha demo tool on customer-site which required data collection, performing on-tool AR’s, & leading daily internal meetings
• Directed 10+ escalations from inception to completion, requiring action-item delegation to multiple departments (Apps, FSE, TPS, ENG)
• Supported 20+ escalations by completing various requests from TPS/ENG & presented the results both internally & to the customer
• Performed CIP experiments (designed by both myself & ENG) & presented the results both internally & to the customer

Orem, Utah

A continuation of the responsibilities initiated as an intern. Collaborated with R&D, assemblies, applications, and post fabrication teams to design, control, and optimize processes oriented towards the needs of our customers.

Orem, Utah

• In collaboration with the research and development, assemblies, and post fabrication teams, I've been able to address the custom needs and concerns of customers as well as improve the specifications of our current.
• Assembled optical components to be used on the International Space Station and measured their transmitted wavefront errors to be less than one wave using a Fizeau interferometer
• Expanded the product database and specifications by taking on the role of lead engineer for a new metrology instrument and provided training sessions for other employees
• Designed new apparatus and technique to produce small parts previously believed impossible thus gaining access to new markets and clientele
• Published and presented over a dozen internal technical reports to update fellow employees on improved procedures as well as project findings and evaluations
• Increased throughput of laser engraver 300% by redesigning the mounting plates and marking programs to engrave on Moxtek optical mounts

Salem, Oregon

• Committed 10-15 hours weekly representing the university at internal & external functions
• Increased the number of appearances by 200% through collaboration with other professional & collegiate programs
• Organized workshop led by a professional mascot for active performers
• Created audition procedures for selecting new talent and training programs for current employees

Salem, Oregon

• Supported the Willamette University physics departments mission statement to provideacademic support for intro level students who were struggling with course material
• Aided students with conceptual understanding of topics for homework and test preparation
• Led study and work sessions in one-on-one environment 10 hours per week
• Increased homework and test scores by 20% for both semesters

Orange, California

• Built sustained relationships with customers over six year period
• Adapted to all functions in the restaurant; responded to all staff and customer needs
• Resolved all operational problems and customer complaints
• Delegated staff responsibilities to ensure smooth operation

Master’S Degree, Applied Physics - Optics

Activities and Societies: Graduate Industrial Internship ProgramGained professional level experience with a wide array of optical.

Bachelor Of Arts (B.A.), Physics

Activities and Societies: Mascot, Sigma Chi, Ski and Snowboard Club, Racquetball Club, Willamette Male Ensemble, Division III.

High School