Caleb Reidlinger M.Ed. Email & Phone Number

Mesquite, Texas, United States

Successfully navigate a dynamic, deadline-driven environment on a daily basis, showing efficient learning and leadership leading to a promotion in the first 7 months.Created and established an updated training program based on company improvement needs for onboarding new staff members in the operations department. I created cross instruction between teams giving new employees a larger and more rounded understanding of the company. This has led to more efficient employees and less mistakes early on in their career.Conduct regular performance evaluations and provide feedback to drivers on areas of improvement and development opportunities.Develop and implement a comprehensive recruitment strategy to attract qualified drivers with specialized skills and experience in the transportation industry.Develop and implement retention strategies to ensure a high contractor retention rate, including conducting stay interviews and implementing targeted incentives, while increasing their profitability.Recruit an average of 20 drivers weekly to the contract division, adding to our overall numbers and growing the division as a whole, which leads to a success that is only matched and highlighted by that of the company.Evaluate drivers for potential success as an independent contractor and choose is able to join our team. Then guide them through the application and onboarding process and then help them get the knowledge and training needed to be successful as a business owner and partner with Stevens Transport.

3613 Shire Blvd Ste 150, Richardson, Tx 75082

● Support a high quality customer experience through professional communication and product education● Plan and facilitate monthly events in coordination with various vendors and high level cigar manufacturers● Implemented an updated air filtration system to improve customer experience and lower costs

Organized and managed a variety of training for colleagues on effective technology integration, including digital safety, Zoom, and Google Classroom. Led training over high-impact classroom management and instructional strategies.Developed technology-based curriculum in line with a district-wide initiative to promote 21st-century learning and skills, enabling successful instruction of classes of up to 50 students simultaneously, both online and in-person.Created new instructional practices and training through the rapidly changing educational climate, that helped lead to best instructional practices, successful teachers and engaged students, all increasing the school performance scores during a challenging time.Created a new and lasting curriculum for multiple subjects and teacher training that led to both the success of my own students as well as the success of the students of all staff members and content areas.Elevated performance levels and mental resilience of students, athletes, and colleagues by mentoring multiple new teachers, fostering positive relationships, and implementing effective instructional practices such as fostering a positive and conducive classroom environment.Increased students' response and achievement through distance learning, improved classroom management for new teachers. Collaborated with school administrators to develop and implement effective professional development programs for teachers to enhance their instructional skills and improve student outcomes.Assisted in the development and implementation of district-wide training programs to improve teacher effectiveness and student achievement.Develop and implement a comprehensive mentorship program for new teachers, providing them with guidance and support throughout their first year in the district.

Collaborate with the marketing team to develop and implement strategies to attract new clients and increase brand awareness in the private aviation industry.Leveraged market research and industry trends to identify new business opportunities and develop strategies for expanding the client baseDevelop and maintain strong relationships with key stakeholders in the private aviation industry, including aircraft owners, operators, and brokers, to ensure a steady flow of chartering opportunities.Proactively communicate with clients to anticipate their needs and ensure a seamless and personalized chartering experienceUtilize software such as Salesforce and DocuSign, resulting in a seamless and exceptional customer experience, from money wires to travel plans.

 Responsible for taking customer orders; ensuring customer satisfaction.  Consistently top ranked in staff sale competitions.

Assistant Coach for Summer 2010, 2011 Assistant Head Coach for Summer 2012, 2013 Managed a team of 300 swimmers varying in age from 4-18  Six Week timeline to improve swim times and technique Provided technical coaching and personal encouragement.  Ranked #1 in 2010-2011, #2 in 2012-2013 in the Regional Rankings.

Master'S Degree, Educational Leadership And Administration, General

Bachelor'S Degree, History

Activities and Societies: Phi Gamma Delta