Chris Schmitz Email & Phone Number

Columbus, Ohio, United States

Columbus, Ohio Area

Columbus, Ohio Area

• Developed and maintain a strong relationship with the business owners to ensure that projects undertaken by the development team meet the needs of the business by use of team planning of the release backlog, daily.
• Maintains IT ownership of the Marketing owned applications, including BigLots.com, biglotswhoesale.com, and lots2give.com as well as marketing tools such as Aprimo Marketing Studio.
• Responsible for project management of assigned programs as well as operational management for the web development team.
• Managed the project to rewrite the BigLots.com website to improve performance and reliability taking the site from a mid 98% up-time to greater than 99.9% up-time.
• Managed the company wide initiative to introduce and support multiple new rewards programs on the web, POS, and associated systems.
• Responsible for managing and maintaining relationships with the vendors used for the Marketing owned applications, including Akamai, Aprimo, Keynote, and UsableNet

• Managed the development efforts for three groups including New Product, Maintenance, and Development Services.
• Responsible for the recruitment, hiring, and on-boarding of personal within the department.
• Created and managed the department budget for the development group.
• Set the strategic direction for the development department and defined the department objectives required to meet the strategic goals.
• As a member of the Senior Management Team, responsible for helping to create the company’s strategic goals.
• Developed and maintained department processes and procedures to ensure quality and on time delivery of products.

• Managed the development efforts for three groups including New Product, Maintenance, and Development Services.
• Responsible for the recruitment, hiring, and on-boarding of personal within the department.
• Developed and maintained department processes and procedures to ensure quality and on time delivery of products.
• Provided support for and added functionality to web applications that connected to a Microsoft SQL Server or Oracle database.
• Performed design analysis and wrote specifications/test scripts for development projects.
• Provided feedback and development effort estimates on requests submitted through the sales department at Astute Solutions.

• Managed the development efforts for three groups including New Product, Maintenance, and Development Services, which was made up of a total of seven internal developers, six offshore developers, and one technical.
• Helped develop and implement developer unit testing, build/deploy processes and quality initiatives across the organization to improve the customer’s experience with the product.
• Participated in a corporate initiative to examine and suggest changes to the workplace culture.
• Assisted in recruiting and hiring new employees for both product development and technical writing.
• Created written procedures and templates for hiring and reviewing job candidates and existing associates.
• Provided guidance, training, and mentoring to developers of various skill levels.

• Provided support for and added functionality to Visual Basic, PowerBuilder, and Web applications that connected to a Microsoft SQL Server or Oracle database.
• Performed design analysis and wrote specifications/test scripts for development projects.
• Mentored other team members in both product design and development tool functionality.
• Guided other development team members in project decisions.
• Assisted support department as a high level resource in the development department.
• Fulfilled the role of product expert for several of Astute Solutions products.

• Provided support for and added functionality to Visual Basic, PowerBuilder, and Web applications that connected to a Microsoft SQL Server or Oracle database.
• Performed design analysis and wrote specifications/test scripts for development projects.
• Mentored other team members in both product design and development tool functionality.
• Guided other development team members in project decisions.
• Assisted support department as a high level resource in the development department.
• Fulfilled the role of product expert for several of Astute Solutions products.

• Traveled to customer sites to implement Astute Solutions application (PowerCenter).
• Assisted in configuration and testing of processes to streamline customer interactions to client customer support departments.
• Created requirements documents, test scripts, and end user documentation for enhancements to the PowerCenter application.
• Installed and supported Interactive Intelligence’s telephony software ‘Customer Interaction Center 1.3’.

• Traveled to customer sites to implement Astute Solutions application (PowerCenter).
• Assisted in configuration and testing of processes to streamline customer interactions to client customer support departments.
• Created requirements documents, test scripts, and end user documentation for enhancements to the PowerCenter application.
• Installed and supported Interactive Intelligence’s telephony software ‘Customer Interaction Center 1.3’.

• Maintained and enhanced a PowerBuilder application written to interface between a Mainframe DB2 database and NT database server for fraud detection and investigation.
• Created a documentation website for the PowerBuilder fraud application.
• Implemented a new process for transferring files between a Mainframe and an NT file server using Connect:Direct.

Bba, Information Systems

Activities and Societies: Phi Delta Theta, Golden Key National Honor Society

Aa, Pre-Professional Business