Chris Sheppard

Chris Sheppard Email and Phone Number

Senior Sales Operations Specialist - TOLA @ GuidePoint Security
Bentonville, AR, US
Chris Sheppard's Location
Bentonville, Arkansas, United States, United States
About Chris Sheppard

Sales Operation Specialist with 15+ years of experience providing client-centered service and generating standout satisfaction rates within highly competitive market segments. Leverage strong communication, interpersonal, and leadership skills to effectively engage with all levels of personnel and customers, collaborate within cross-functional teams, and support leadership to meet core targets. Specialized experience supporting sales and leadership teams to service unique customer bases. CORE COMPETENCIES • Persuading & Influencing• Negotiations• Network & Lead Generation• Pipelining & Converting • Generating Quotes • Tracking Opportunities • Processing Orders • Internal & External Communications • Forecasting • Data-Driven Decision-Making • Critical Thinking • Sound Judgement• Leading & Inspiring People• Administrative Coordination• Exceeding Goals & Objectives• Logistics & Sourcing • Diversity & Cross-cultural Awareness• Inclusive Work Environments KEY QUALIFICATIONS • Excel at providing standout customer experiences by balancing customer need and pricing policies to generate creative pricing and payment solutions. • Consistently establish and promote strong brand imaging and professionalism by acting within liaison roles between Customers, Vendors, and outside Sales Executives, • Proven history of excelling within new and expanding roles and responsibilities by developing and applying in-depth product and Industry knowledge, vendor Resources, and cycling offerings / promotions. • Successful history of driving performance and operational excellence by establishing strong working relationships across diverse departments, teams, business lines, and groups.• Demonstrated commitment to performance and satisfaction excellence by providing industry-leading customer service experiences to both internal and external customers. • Drive innovation and success by applying a forward-thinking orientation and considering long-term, company-wide goals and objectives to isolate and capitalize on emerging opportunities. • Demonstrated ability to exceed aggressive targets to manage multiple tasks with shifting priorities and tight deadlines.• Drive production and compliance while working within both remote and in-person work settings. • Maintain an exceptional record of outstanding performance reviews with no corrective actions.

Chris Sheppard's Current Company Details
GuidePoint Security

Guidepoint Security

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Senior Sales Operations Specialist - TOLA
Bentonville, AR, US
Employees:
1158
Chris Sheppard Work Experience Details
  • Guidepoint Security
    Senior Sales Operations Specialist - Tola
    Guidepoint Security
    Bentonville, Ar, Us
  • Guidepoint Security
    Sr. Sales Ops Specialist
    Guidepoint Security May 2024 - Present
    Herndon, Va, Us
  • Guidepoint Security
    Sales Operations Specialist
    Guidepoint Security May 2022 - Jun 2024
    Herndon, Va, Us
    • Hired to fulfill valuable resource role supporting Regional Partners and Account Executives with sales and marketing efforts, processing quote requests from appropriate Vendors and Distributors, and generating quotes for Customers. • Strive to grow the region by maintaining tight control over client engagement, expertly leveraging Salesforce tools and actively corresponding with Customers. • Maintain exceptional turnaround times while acting as key contact through ongoing interactions with Manufacturing Partners, internal business partners, and Customers in a fast-paced support atmospheres. • Consistently hit all quotas and targets to help support New Business generation and Renewal Business optimization. • Identify and capitalize on new and emerging opportunities by remaining up-to-date on shifting trends within the region and utilizing Salesforce to develop and present detailed forecasting reports accurately. • Consistently generate leads pipelines and convert new clients by partnering with the Marketing team to plan and coordinate various Marketing events throughout targeted regions.
  • Enterprise Fleet Management
    Account Fleet Coordinator
    Enterprise Fleet Management Oct 2019 - May 2022
    St. Louis, Missouri, Us
    • Optimize sales processes and organizational efficiency by applying strong technological competencies and utilizing SalesForce Lightening while processing a wide array of administrative and sales support tasks related to the client base. • Consistently streamline user experiences by overseeing the ordering and delivery process for clients while prioritizing the accommodation of price point, scheduling, and special requests. • Increase operational efficiency and effectiveness by actively offering administrative support and reporting resources for sales teams and superiors. • Generate exceptional customer satisfaction rates by leveraging advanced customer service and sales skill to provided stand-out service experiences. • Create, update and distribute client lease documents and field related questions.• Provide industry-leading pricing and “above and beyond” packages for diverse customer bases by collaborating with internal operational teams to determine options and solutions that exceed client expectations. • Help set and achieve aggressive sales and satisfaction goals by participating cross-functional monthly development meetings. • Evolving Leader within the group tasked with onboarding and assisting new employees to understand corporate culture, standards, and best practices. • Assist the sales team by preparing documents, materials, and reports for client meetings and attend as requested.
  • Auto-Chlor System
    Territory Manager / Sales
    Auto-Chlor System Aug 2018 - Oct 2019
    Mountain View, Ca, Us
    • Lead the generation of $480K in annual revenues by overseeing the management of 115 accounts throughout the Denver Metro and Foothills territory. • Expanded client base from 110 to 115 in less than 15 months by actively networking with new partners, pipelining potential clients, and converting leads into viable accounts.• Forged foundational partnerships by maintaining strong relations with existing clientele while rapidly expanding relationships with new individual customers and businesses.• Increased brand awareness and market share by applying proven sales and marketing techniques to attract new customers and promote unique selling propositions. • Grew sales revenues by engaging with new and existing partners to isolate core needs, define sensitive budgets, source custom product options, and close more deals through client-centered selling approaches. • Provided technical and emergency service of industrial machines, while increasing sales and being sensitive to multiple budget constraints.
  • Marco'S Coal Fired
    Regional Operations Manager
    Marco'S Coal Fired Oct 2014 - Aug 2018
    Denver, Co, Us
    • Increased profitability of operations across 4 restaurant locations through the Colorado / Wyoming area by expertly reviewing and reducing corporate expenses to identifying wastage, redundancy, and inefficiency.• Expanded patronage and brand awareness by consulting with ownership team to design and execute creative advertising and promotional activities. • Established exceptional customer satisfaction rates by recruiting and retaining teams of top talent and establishing over-achieving, client-focused workplace culture, including the management of multiple teams of 30+ employees. • Reduced turnover rate by fostering a friendly, family-like work environment. • Facilitated dramatic expansion of market share by generating quality word of mouth through the consistent provision of stand-out customer service experiences and top-quality food offerings. • Increased corporate revenues by leading the successful opening of two additional locations with Colorado and Wyoming, from initial concept and planning to leasehold development, recruitment, training, and operational open. • Recognized as a leader by ownership for exceptional performance within high pressure environments as demonstrated by rapid advancement, increased responsibilities, expansion of roles.

Chris Sheppard Education Details

  • University Of Phoenix
    University Of Phoenix
    General

Frequently Asked Questions about Chris Sheppard

What company does Chris Sheppard work for?

Chris Sheppard works for Guidepoint Security

What is Chris Sheppard's role at the current company?

Chris Sheppard's current role is Senior Sales Operations Specialist - TOLA.

What schools did Chris Sheppard attend?

Chris Sheppard attended University Of Phoenix.

Who are Chris Sheppard's colleagues?

Chris Sheppard's colleagues are Adrian Pascual, Christine Thornton, Christopher Poisant, Erika Cocuzzo, Kiersten Coleman, Austin Leonhirth, Paula Masone.

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