Daily monitoring of the Account Executive's on air schedulesPreparation of all post analysis Resolution of contract discrepanciesPreparation and revision of proposals using Turner's systems to be presented to clients/agenciesOrganize research and competitive information for AEActively track liability and arrange for under delivery schedules to air Provide support to and complete additional projects as directed by AE/managementAttendance and participation in Sales Planner training sessionsFamiliar with research products, Nielsen and MRI

Client Service – Serve as the first line of contact with internal and external entities to ensure the proper maintenance of Turner’s multi-million-dollar advertiser schedules from proposal to payment.Booking Orders – Responsible for entering advertiser commercial schedule requirements into our in-house ordering system.Post Analysis – Compare and analyze invoiced data against Nielsen Media research reports to determine if the advertiser’s schedule has reached the audience we promised (includes preparing audience deficiency plans to address possible delivery shortfalls).Allocations – Apply basic mathematical formulas to distribute commercial airtime across specific brands, weeks and programming based on advertiser’s marketing needs.Invoice validation/adjustment – Verify scheduled commercials versus aired commercials and resolving any discrepancies.

• Worked as part of a team that built the work procedures for all teams on the East Coast.• Trained new hires on the policies and procedures.• Set up clients for the FATCA which establishes reporting procedures for payments made to foreign financial institutions. • Assisted with data collection and the production of all client reports and letters.

• Monitor cash and custody activity for a specified list of funds involving complex private equity fund structures and process transactions related to capital calls, capital distributions, expenses, tax checks, investor cash, and internal transfers.• Reconcile daily bank statements and ensure that all necessary documentation has been accounted for prior to submittal for review.• Report discrepancies that arise in a prompt and professional manner to the client, ensuring follow up and reconciliation in a timely manner.• Monitor internal systems for proper settlement of all FX and USD transactions.• Work closely with inter-departmental contacts in processing all necessary paperwork through final completion of wire settlement to ensure risk mitigation.• Reconcile investor capital call and distribution files as necessary.• Track delinquent investor activity and report aged items to the client in a timely manner.• Process monthly investor reconciliation files and follow up internally and with the client when necessary. • Work closely with auditors and third party administrators during audit cycles.

• Establishing, retaining and deepening relationships with branch customers and potential customers to achieve branch sales goals and provide quality customer service.• Resolving complex service issues for small businesses or for basic accounts.• Processing transactions accurately and efficiently to build customer confidence and trust, based on established policies and procedures.• Partnered with Financial advisor to help clients invest their funds.

• Created documents intended to simplify staffing processes. • Assisted the organization to fill Experienced Management positions • Developed documentation to assist the group in filling help HR fill positions• Conducted pre-screened interviews with candidates for positions.• Contributed new ideas to company on how to recruit diverse candidates and how to interview using new technologies.

• Established sales goals, managed budgets and devised sales forecasts.• Ensured excellence in customer service and resolved problems at the store level.• Customer interaction.• Sales force motivation. • Management of over 15 associates