• Assisted with growth initiatives for the most diverse Irish Dance School in North America. • Responsible for staff management and conflict resolution, helping employee retention. • Assisted with payroll functions utilizing ADP and performed periodic audits of HR files.

• Taught both basic and advanced material to 120 students ranging from 3 to 25 years of age for both team and solo routines. • Provided individualized training to prepare 10 students for international competitions and performance in high stress, fast paced environments.

• Assisted in creating and categorizing stakeholder feedback from over 10 interviewees. • Filed coursework for individualized leadership courses being taught to multinational, large corporations.• Created social media pages for the company to promote the business.• Wrote multiple articles for websites pertaining to promoting performance in the workplace.

• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.• Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.• Utilized service recovery skills when faced with dissatisfied diners by identifying the problem, taking action to resolve it, and making amends with the customer.• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Attend to guests requests and needs including valeting cars, providing shuttle services to the airport and assisting with guest issues in the hotel.

Coded the behaviors of children during structured and unstructured play.