Crystal A. Email & Phone Number

Phoenix, Arizona Area

SCF Arizona, which became a private company in 2013 after serving as the state compensation fund since 1925, is changing its name to reflect the mutual insurance company’s new direction.The company’s new name is CopperPoint Mutual Insurance Company, and new signage is going up this week on the company’s building at 3030 N. 3rd St., Phoenix.

Phoenix, Arizona Area

I am responsible for assisting the attorney with all aspects of management of case load. My duties include opening new hearing files, obtaining documents from the claims file and other sources, communicating with claimants, policyholders, vendors, claims personnel, court/commission personnel and various medical providers. I am also responsible for scheduling depositions, medical conferences and other meetings, docketing, ordering medical records, summarizing medical records, scheduling independent medical examinations, occasionally preparing purpose letters and making travel arrangements. My duties include drafting correspondence, discovery responses, minor pleadings, historical portions of pleadings and appellate documents for attorney review. I also make recommendations to the attorney regarding witnesses and exhibits to be used in the hearing process based upon my review of the file.I also have assisted with training and/or mentoring of team members as to work related issues and issues regarding the Superior Court and appellate courts. I was responsible for training the legal secretary for the Flagstaff District Office. Additionally, I provide feedback on performance evaluations of team members. I was further responsible for evaluating and making recommendations to update and streamline the policies/procedures for the legal department, and then preparing training resources regarding same.Additionally, I initiated department wide use of the electronic docketing system, which was not being utilized when I was hired.From 2001 until 2004, the attorney I worked with was also the supervisor for the subrogation department. I was the sole legal assistant responsible for all support functions regarding the subrogation matters that were in various stages of litigation. My duties included investigations to locate third party defendants, asset checks to ascertain a viable source of recovery, conducting witness interviews, gathering documents and evidence, prep

I was a litigation assistant for an attorney in busy medical malpractice defense practice. In addition to the duties listed previously, I supported the attorney by monitoring the activity/status of case load assignments made to other team members, and made continuous reports to the attorney regarding the status of various ongoing cases. I assisted other team members as needed to ensure all necessary tasks were completed in a timely and appropriate manner, while completing my own assignments. I conducted training of new team members and helped members from other teams within the firm as needed. Further, I performed paralegal duties when needed, including conducting witness interviews, investigations, document tracking, summarizing of medical records, depositions and discovery responses, and made recommendations to the attorney as to exhibits and witnesses to be utilized, trial preparation and court room assistance. I also provided general clerical support, and performed various administrative tasks as related to the attorney’s practice. I was also responsible for other duties as needed or assigned.