Crystal Allen

Crystal Allen Email and Phone Number

Website Setup Coordinator and Partner Development Associate @ LawLytics
Tucson, AZ, US
Crystal Allen's Location
Tucson, Arizona, United States, United States
Crystal Allen's Contact Details

Crystal Allen personal email

n/a
About Crystal Allen

Experienced Account Manager with a demonstrated history of building client relationships and managing complex projects. Skilled in Sales, Customer Relationship Management (CRM) and Merchant Services. Critical thinker with a Bachelor's Degree in Psychology from the University of Arizona.

Crystal Allen's Current Company Details
LawLytics

Lawlytics

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Website Setup Coordinator and Partner Development Associate
Tucson, AZ, US
Website:
lawlytics.com
Employees:
41
Crystal Allen Work Experience Details
  • Lawlytics
    Website Setup Coordinator And Partner Development Associate
    Lawlytics
    Tucson, Az, Us
    View
  • Lawlytics
    Website Setup Coordinator / Partner Development Associate
    Lawlytics Feb 2021 - Present
    Remote
    - Launched 325+ websites to help small law firm owners build a better web presence using software as a service (SAAS) at an attorney-founded and operated MarTech company- Manage the development of over 45 different websites at once, using Salesforce and Trello to stay organized and up-to-date on the individual process of each site- Communicate directly with attorneys to coordinate the setup and deployment of their new sites from point of sale to the successful launch while managing expectations and building rapport and trust- Empower attorneys to connect with potential clients through web marketing, providing initial training to set them up for long-term success- Anticipate and quickly resolve issues with sometimes inpatient, often time-limited attorneys, navigating strong personalities- Autonomously manage processes while continuously updating and connecting with manager and team members using Slack, AirCall, Zoom and internal tools, as entire team is remote- Developed and implemented a streamlined sales process to facilitate new client onboarding from sister companies, resulting in increased revenue by $5,500/month and improved customer experience
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  • Hcw Hosted
    Accommodation Coordinator, Volunteer
    Hcw Hosted Mar 2020 - Feb 2021
    Tucson, Arizona, United States
    - Coordinate housing accommodations for healthcare workers fighting the COVID-19 pandemic to prevent family members from possible infection- Support startup team of 70 in early stages depending on need, including creating concise PowerPoint decks and researching and contacting hotels and homeowners as possible options for healthcare workers- Trained with UArizona’s FORGE 8-week seed accelerator to support startup’s initial advancement
  • Madden Media
    Account Manager
    Madden Media Sep 2018 - Mar 2020
    Tucson, Arizona Area
    - Proactively serviced client expectations, as the primary point of contact for 12 accounts across 5 states, worth $2,000,000+, in the destination marketing industry; build company profile with key influencers and provide expertise to the industry- Liaised between clients and internal team; assigned and managed workflow using Salesforce CRM across all internal teams to ensure proper understanding and execution of client accounts- Developed and sustained partner relationships by interpreting customer order requirements and translating to company capabilities through weekly calls, monthly reports, and on-site visits- Grew existing account base by renewing contracts and achieving long-term customer loyalty- Onboarded new clients, and determined the scope of work to meet their goals and objectives- Ensured business compliance while strategizing, creating budgets and crafting proposals for key accounts
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  • Sunburst Properties
    Property Manager
    Sunburst Properties Jul 2016 - Sep 2018
    - Publicized property availabilities and excess inventory for rent or sell online, inspected properties, executed facility upkeep and repairs as needed and maintained filing system- Trained employees in proper maintenance skills; such as cleaning, painting and general property maintenance
  • University Of Arizona - Eller College Of Management
    Program Coordinator, Summer Semester
    University Of Arizona - Eller College Of Management Apr 2017 - Aug 2017
    Tucson
    - Managed 50 undergraduate business students and assisted in coordinating program logistics for the students and staff of the 8-week academic study abroad program in Fortaleza, Brazil- Promoted a socially, culturally, and educationally enriching experience for students- Addressed faculty and student concerns while enforcing University policies
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  • Dsa Vacations
    Sales Consultant
    Dsa Vacations Oct 2013 - Jul 2016
    - Customized international adventures for more than 25 travelers monthly, booking travel and excursions in Africa, the Middle East, Europe and South Asia- Generated $3,500,000+ in revenue; #1 in sales over 6 consecutive months- Researched efficient travel itineraries for world-class excursions within an established budget- Initiated training process that was adapted in the new-hire training manual; selected to train new hires; recognized by management for thorough record keeping and organization- Created and updated contracts for individual and group travelers- Anticipated obstacles and evaluated and resolved unexpected issues while providing 24-hour customer service
  • Livingsocial
    Merchant Services Representative
    Livingsocial Feb 2013 - Oct 2013
    - Promoted after three months to manage relationships with account managers, marketing consultants, production coordinators, accounts payable, legal and customer service- Managed difficult situations and solved complex issues for 100+ merchants weekly- Investigated claims and supported customers and merchants at a fast-paced online marketplace offering daily deals, events/experiences, and escapes- Educated and listened to customers via phone/email while conveying the brand voice with an empathetic yet positive tone
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  • Livingsocial
    Consumer Services Representative
    Livingsocial Nov 2012 - Feb 2013
    Tucson, Arizona
  • Cumulus Media
    Promotions Assistant
    Cumulus Media Dec 2010 - Feb 2013
    - Managed equipment setup and teardown at 10-15 live remote broadcasts a month averaging 100 attendees- Interacted with customers and radio listeners to instill excitement in the radio station promotions- Maximized customer experience by taking direction from and collaborating with business customers
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Crystal Allen Skills

Project Management Sales Account Management Social Media Customer Relationship Management Logistics Tourism Leisure Travel Customer Retention Customer Service Critical Thinking Travel Logistics Merchant Services Destination Marketing High Degree Of Initiative Problem Solving Analytical Skills

Crystal Allen Education Details

Frequently Asked Questions about Crystal Allen

What company does Crystal Allen work for?

Crystal Allen works for Lawlytics

What is Crystal Allen's role at the current company?

Crystal Allen's current role is Website Setup Coordinator and Partner Development Associate.

What is Crystal Allen's email address?

Crystal Allen's email address is ca****@****dia.com

What schools did Crystal Allen attend?

Crystal Allen attended University Of Arizona.

What skills is Crystal Allen known for?

Crystal Allen has skills like Project Management, Sales, Account Management, Social Media, Customer Relationship Management, Logistics, Tourism, Leisure Travel, Customer Retention, Customer Service, Critical Thinking, Travel Logistics.

Who are Crystal Allen's colleagues?

Crystal Allen's colleagues are Shivani Thakur Daxini, Sreelakshmi Nair, Lawal Ayodeji, Darshan Shah, Franklyn (Chang) Song, John Sample, Ankit J..

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