Crystal Clark Email & Phone Number

*Stepped down for school* Determines the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering; maintains current knowledge of program regulations and procedures necessary for multi-program caseload administration; initiates and processes casework through an automated system; identifies needs and makes appropriate referrals for health, social, and/or employment services; and performs related work as required.

Nevada City, California, United States

Assigned specialized and/or complex caseloads, processes and functions such as: providing troubleshooting assistance when requested regarding discrepancies in the systems such as CalSAWS (formally C-IV), CalHEERS and MEDS. Curating, delivering and tracking training and informative materials to deliver program policy clarification and process training to staff. Participating in business process workgroups regarding business process changes which would enhance efficiency. Researching, analyzing… Show more Assigned specialized and/or complex caseloads, processes and functions such as: providing troubleshooting assistance when requested regarding discrepancies in the systems such as CalSAWS (formally C-IV), CalHEERS and MEDS. Curating, delivering and tracking training and informative materials to deliver program policy clarification and process training to staff. Participating in business process workgroups regarding business process changes which would enhance efficiency. Researching, analyzing federal and state materials to prepare county response as County Appeals Representative to resolve customer appeals. Show less

Grass Valley, Ca

Determines the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering; maintains current knowledge of program regulations and procedures necessary for multi-program caseload administration; initiates and processes casework through an automated system; identifies needs and makes appropriate referrals for health, social, and/or employment services; and performs related work as required.

Placerville, California

Determines the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering; maintains current knowledge of program regulations and procedures necessary for multi-program caseload administration; initiates and processes casework through an automated system; identifies needs and makes appropriate referrals for health, social, and/or employment services; and performs related work as required.

Folsom, Ca

Works with members of advertising, sales, graphics and all other departments in an effort to build company brand and increase sales opportunities. Responsible for the creation and implementation of marketing strategies, promotions, event management and budget analysis. Website development and management, social media presence for company brand and relationship building and partner relations.

Monitor, facilitate and creation of online and direct mail marketing strategies, including: Facebook, Twitter, Constant Contact (email program), website design and updates.

Worked with the VP of Marketing as a Mid-level Manager and liaison. Duties spanned over the Promotions, Database, Direct Marketing, Player Development, Advertising and Rewards Club. Field calls and requests for the Marketing Department, Composes and types correspondence, reports and miscellaneous paperwork, Including: Monthly Review Decks, Weekly, Update Decks, Department SOP’s. Schedules appointments for the Vice President. Supports the VP by handling the copying, faxing and filing. Handles… Show more Worked with the VP of Marketing as a Mid-level Manager and liaison. Duties spanned over the Promotions, Database, Direct Marketing, Player Development, Advertising and Rewards Club. Field calls and requests for the Marketing Department, Composes and types correspondence, reports and miscellaneous paperwork, Including: Monthly Review Decks, Weekly, Update Decks, Department SOP’s. Schedules appointments for the Vice President. Supports the VP by handling the copying, faxing and filing. Handles invoices and purchase requests. Responsible for working with Receiving, Purchasing & AP on tracking all PO’s and invoices and making sure that all invoices are paid and processed. Coordinating meetings, scheduling conference rooms, and obtaining audio/visual equipment and refreshments. May be asked to take minutes at meetings. Acts as a liaison with other departments and outside agencies. Acts as a back-up for Rewards Club Supervisors when business volumes increase, Process and verifies payroll for Player Development, Promotions and Marketing Administration departments. Collects and compiles Financial Variance reports for presentation. Department HR Liaison for all notifications, forms, follow ups, etc with HR & Training. Responsible for all IT access requests and setting up of new employees with accesses, permissions, logins, phones, etc. Show less

Examples of duties: learn and apply product, industry and market knowledge to make professional recommendations to prospects and policyholders, creating professional business relationships with community members through marketing strategies and efficient customer service, coordinating and participating in all community events such as: Amador County Fair, Kid’s Day, Camp Out for Cancer, Health Fairs as a representative for State Farm Insurance, Conducting needs based reviews of insurance… Show more Examples of duties: learn and apply product, industry and market knowledge to make professional recommendations to prospects and policyholders, creating professional business relationships with community members through marketing strategies and efficient customer service, coordinating and participating in all community events such as: Amador County Fair, Kid’s Day, Camp Out for Cancer, Health Fairs as a representative for State Farm Insurance, Conducting needs based reviews of insurance policies, set and achieve all marketing and sales goals, assist in the development and application of office training and goal tracking systems through Microsoft Excel, assisting in the development of Agents office business planning meetings. Show less

Examples of duties: responsible for providing support in functional areas of the human services department, which included recruitment and employment, personnel records, employee and/or labor relations, job evaluation, compensation management, benefits administration, organization development and job training, researching and analyzing new and current Employee Retention programs, Employee Recognition programs, conducting the company’s 3-day orientation/indoctrination class, and Editor/Publisher… Show more Examples of duties: responsible for providing support in functional areas of the human services department, which included recruitment and employment, personnel records, employee and/or labor relations, job evaluation, compensation management, benefits administration, organization development and job training, researching and analyzing new and current Employee Retention programs, Employee Recognition programs, conducting the company’s 3-day orientation/indoctrination class, and Editor/Publisher of the company’s biweekly newsletter. Show less

Associate Of Arts - Aa, Human Services, General

Bachelor Of Applied Science - Basc, Applied Psychology