Legal practice focused on consumer and commercial debt collection. Other practice areas include subrogation, landlord/tenant, and creditor representation in bankruptcy for the Middle District TN. I can also provide court coverage in the Middle Tennessee area for out of county attorneys. Admitted to practice in TN,KY, and before the US District Court Middle District TN.

Case management including court appearances, trials, drafting legal filings, etc. for consumer, commercial, and subrogation files. Communicate with clients to keep them informed of case statuses and answer legal questions that may arise. Preparing claims, motions, and other legal filings in bankruptcy matters. Managing staff and handling day to day matters when upper management is absent. Directly oversees commercial collection department as well as two major consumer collection clients.

Opened new files, prepared suit filings and bankruptcy claims/motions. Financial duties including posting checks to accounts and preparing deposits. Answered phones and interacted with clients regarding case statuses.

Conducted initial client intake interviews for Chapter 13 and Chapter 7 bankruptciesDrafted Chapter 13 bankruptcy plans, motions, orders, correspondence, and lettersClient relations and case managementChecked company email, calendared court dates, and other various administrative duties

Assisted other PRU Coordinators with questions and problem solvingReported any daily interactions that require additional research to the PRU ManagerRemained current with standards of each health planAssisted in making health plan audits successfulAided in the training processes of new employeesManaged staff when the need occurredLearned all job functions within the department and had the ability to perform, if needed, at any time to be able to assist coordinators in these areas

Logged cases into computer system after medical director has reviewed them, at that time responsible for contacting provider’s office with the case statusAnswered calls from providers and their representatives with questions regarding cases and handled any concerns the provider may haveCorresponded letters to HMO members, providers, and radiology facilities regarding denial of tests and their appeal options through our company and the insurance company according to appropriate full/partial delegation requirementsWorked with the Team Leader to ensure the “back-end” process operates in compliance with client contracts and URAC guidelines