Crystal Daugherty Email & Phone Number

Virginia Beach, Virginia

Maintain Department staffing, training, task tracking and other Supervisory responsibilities. I work directly with our agents, providing them guidance with regard to the Travel Insurance Product we offer to our clients. I also work directy with our Travel Insurance Provider acting as a Liaison.

Virginia Beach, Virginia

Work directly with Travel Protectin provider, provide support to agents, maintain agent incentives, maintain internal resources, systems worked with include excel, word, adobe, cognos.

Virginia Beach, Virginia

Support Customer Service Agents with administrative tasks including faxing, creating client letters, sending materials, etc to clients and HQ office via FEDEX and US POSTAL services. Maintain filing sysyems and department incentive materials. Review and transcribe client/Agent conversations to bring resolution.

Virginia Beach, VA

Handle day to day tasks involving archiving Adverts, assist with Promotional Events, maintain client database for marketing purposes. Create and maintain rapport with local businesses to encourage and increaee Marketing efforts. Excel, word, Access systems utilized.

Virginia Beach, Virginia

Maintaining Product Brochures, utilize UPS and FEDEX systems along with Pitney Bowes (US POSTAL) systems to send product brochures to clients along with other Marketing materials