Crystal Dopson Email & Phone Number

Toronto, Ontario, Canada

Toronto, Canada Area

• Full cycle recruitment, including but not limited to; posting positions, screening of resumes and reference checks, scheduling interviews, conducting interviews, extending employment offers and negotiating contracts.• Prepares offer letters, status change letters, termination letters and confirmation of employment letters• Provide orientation for new employees and provide support for training initiatives i.e. scheduling, auditing and coordination of sessions • Maintains the HRIS (Ceridian Dayforce) database and periodically audits the database to ensure accuracy. • Develops and provides metrics using the HRIS database• Works with management to help create new policies• Updates employee phone directory, company and departmental organization charts, anniversary and birthday lists.• Provide US and UK payroll administration and liaise with third party payroll providers and process CDN payroll• Responsible for benefits administration, including the processing of enrolments, changes, and terminations of participants in all benefit plans and programs. • Assist employees with any benefit claim questions, issues or concerns. • Provide customer service to internal clients by responding to inquiries from employees and managers regarding human resources policies and procedures. • Maintains personnel files in compliance with applicable legal requirements.• Keeps employee records up-to-date by processing employee status changes in a timely manner.• Responsible for updating and maintaining the Human Resources page on Sharepoint• Administer the Performance Management process in Saba which includes: setting up new hires, tracking of annual reviews, conducting training sessions, and follow ups• Schedule and coordinate Lunch and Learn seminars.• Work with various departments on the monthly newsletter.• Administer various employee surveys and create reports.• Assist in creating and updating the company’s policy’s in the employee handbook

• Inputted and updated employee information into HRIS (Ceridian Insync)• Entered payroll information, approved employee hours, and entered hours into Ceridian Time Solutions• Entered and updated employee benefit information and forms• Informed payroll and processed new hires, terminations, transfers, and leave of absences• Maintained relationships with Managers and Supervisors across Canada and the U.S.• Completed confirmation of employment letters as requested by employees and external phone confirmations• Responded to employee questions and concerns• Created various reports on a regular basis• Created Powerpoint slides for training and record narration• Edited and posted job descriptions internally and externally• Screened and sourced resumes as well as conducted interviews for positions at all levels throughout Canada and the U.S.• Requested background checks and conducted reference checks• Prepared and extended offer of employment and transfer letters• Created and maintained employee files• Conducted orientation for new employees• Trained and supervised co-op student each term• Contributed to the monthly newsletter• Graded various positions in accordance with Pay Equity guidelines• Kept track of and sent out employee incentive and years of service gifts• Attended and took meeting minutes during communications conference call and distribute• Participated in the Joint Health and Safety Committee, took meeting minutes, and conducted monthly safety inspections

• Created and posted job descriptions on various websites• Conducted telephone and face-to-face interviews• Hired and booked candidates for training• Entered and updated employee information into internal system• Switched employees to different unions and benefits• Terminated employees• Worked with account managers to fill positions• Prepared and updated employee files• Answered employee inquiries and requests through telephone and email• Coordinated and attended job fairs to recruit potential candidates

• Created and posted job descriptions to various sites• Sourced resumes for potential candidates on various sites• Scheduled interviews, greeted candidates and conducted interviews• Attended job fairs to attract and recruit potential candidates • Assembled employee files and new hire packages• Maintained and updated employee files as well as inputted information into internal system• Created spreadsheets of client investments growth and value• Organized and filed client information

Post Graduate Certificate, Human Resources Management

Honours Ba, Sociology, Anthropology, Women Studies