Crystal Jordan

Crystal Jordan Email and Phone Number

Quality-driven leader with 20+ years of Federal Government experience in HR and EEO. @ U.S. Department of Labor
washington, district of columbia, united states
Crystal Jordan's Location
Huntingtown, Maryland, United States, United States
About Crystal Jordan

I am a high-performing employee with 20+ years of experience in human resources, equal employment, process improvement, and project management.I’ve spent the last 20 years of my career assisting organizations improve internal processes, ensure fair & equal employment opportunities, process employee payroll & benefit transactions, and stay in compliance with federal, state, and local laws and regulations. My personal and professional experiences have afforded me the opportunity to become skilled at:· project and program management · data collection and analysis · developing, recommending, and implementing human capital strategies · designing and delivering end-user training · improving process efficiency· consulting with upper management to influence long-term, strategic decision makingI’m currently open to a career opportunity that will allow me to showcase my skills in leadership and management. If you would like to work with me or know more about what I can offer, please email me at crystaljordan68@gmail.com.

Crystal Jordan's Current Company Details
U.S. Department of Labor

U.S. Department Of Labor

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Quality-driven leader with 20+ years of Federal Government experience in HR and EEO.
washington, district of columbia, united states
Website:
dol.gov
Employees:
6804
Crystal Jordan Work Experience Details
  • U.S. Department Of Labor
    Equal Employment Specialist
    U.S. Department Of Labor Oct 2018 - Present
    Responsibilities in this role include serving as a key advisor to the Office of the Assistant Secretary for Management (OASAM) officials, client agencies, serving as the OASAM EEO Program Manager in the development and promotion of EEO activities within client organizations; conduct continual evaluations of OASAM EEO plans and activities, identifying systematic issues; Consulting with OASAM officials and client agencies to devise solutions and implement corrective action; designing and delivering training for OASAM and client agencies; Conducting in-depth analyses of data and findings; Interpreting legislative, regulatory, and/or policy guidance during analysis for comprehensive studies. Succinctly summarizing the methodologies and assumptions when providing overall findings and recommendations; performing data collection and analysis, reporting, planning, monitoring, and evaluation; advising and assisting managers and staff in OASAM and client agencies in handling reasonable accommodation cases; performing all steps in the processing and disposition of reasonable accommodation requests; independently coordinating and conducting investigations; conducting legal research into the basis of a complaint to prepare a written report of findings; planning and conducting special studies and projects; independently conducting and participating in Agency-wide EEO related studies; guiding OASAM management officials and client agencies in the interpretation of civil rights laws and regulations; coordinates with DOL and the EEOC on complex problems regarding complaints management regulations and programs; serving as a liaison with EEO staff members from OASAM organizations and client agencies; Interpreting, and implementing changes to improve program operations; providing EEO program guidance and expertise to labor negotiation panels and other committees; and interpreting legal investigation and document requirements for adjudication of EEO complaint cases in civil courts.
  • U.S. Department Of Labor
    Management Specialist
    U.S. Department Of Labor Nov 2008 - Oct 2018
    Provided expert guidance and support to the Employee Benefits Security Administration (EBSA) in the affirmative employment and recruitment areas; supported agency efforts to ensure an adequate pool of qualified candidates; provided accurate and timely advice and guidance to management officials regarding adverse actions and employee performance; assisted supervisors and managers in preparing correspondence and related documents for arbitration, grievance, and other employee performance matters; coordinated agency actions with the Department’s Office of Employee and Labor Management Relations; interpreted government and department policies and regulations with emphasis on the application of human capital requirements to the specific mission of the EBSA; developed, recommended, and implemented agency human capital strategic policies and practices; served as the EBSA Reasonable Accommodation Manager; managed and served as EBSA’s Ethics Program Coordinator; provided accurate and timely reports to the Department of Labor’s Office of Executive Resources; served as a management official for union/labor negotiations; counseled Agency management regarding Government and Department human resource regulations and policies and their specific applicability to exiting Agency policies programs and goals; represented the Agency on matters concerning human capital management meetings with representatives of various federal, state, and local agencies; planned and executed Executive Orders and Departmental special emphasis programs for Historically Black Colleges and Universities, Hispanic Serving Institutions, Tribal Colleges and Universities, Asian Pacific Islanders, and individuals with disabilities; utilize various Human Resource systems such as HR Connect, WebTA, Brio, and PeopleSoft; and participated and served on interview panels and instrumental in the selection process for positions within the EBSA from job/career fairs.
  • U.S. Department Of Labor
    Hr Information Systems Specialist/Eeo Manager
    U.S. Department Of Labor Nov 2007 - Nov 2008
    Provided advisory services to managers and employees within the Office of the Inspector General (OIG). This responsibility included updated Standard Operating Procedures; reviewing and authorizing personnel actions for proper coding, authorities, and remarks; responding to inquiries regarding Payroll and Human Resource issues; maintained liaison with the department's CFO Office to resolve issues; developing data models and framework queries, tables, charts, and graphs; assisted users in troubleshooting problems with query construction, formatting pivot reports, and chart building; coordinated testing new subsystems and releases and provides feedback on needs, modifications; providing technical support and training to end-users for basic reporting functions and reporting enhancements (i.e. WebPARS, PeopleSoft, PeopleTime; conducting user group meetings; developing user materials and other instructional material for ongoing PeopleSoft reporting and special projects; preparing a variety of written communication to solicit user feedback; serving as Project Manager for various program and system implementations; developing work assignments for clerical support staff; preparing reports and submitting recommendations for the EEO Commission; serving as liaison between Civil Rights Officer and the Inspector General; resolving employee complaints; managing and tracking settlement agreements; and advised agency program officials on EEO responsibilities.
  • U.S. Department Of Labor
    Supervisory Pay & Benefits Hr Specialist/Eeo Manager
    U.S. Department Of Labor May 2007 - Nov 2008
    Responsibilities in this role included advising managers and employees within Office of the Inspector General (OIG) on various projects and initiatives including managing bi-weekly payroll for 440 employees; directed and managing the OIG Payroll and Leave Programs; directing and managing the OIG Employee Benefits and Retirement Programs; directing and managed the OIG Performance Appraisal & Award Programs; exercising supervision and direction of Branch Staff monitoring the progress of work and challenges; updating Standard Operating Procedures for departmental use; reviewing and authorizing personnel actions for the proper coding, authorities, and remarks; responding to inquiries regarding Payroll and Human Resource issues; developing data models and framework queries, tables, charts, and graphs; assisting users in troubleshooting problems with query construction, formatting pivot reports, and chart building; coordinating testing new subsystems and releases and provides feedback on needs, modifications; providing technical support and training to end-users for basic reporting functions reporting enhancements (i.e. WebPARS, PeopleSoft, PeopleTime); developing user materials and other instructional material for ongoing PeopleSoft reporting and special projects; serving as Project Manager for various project implementations; developing work assignments for HR Specialists and summer interns; preparing reports for the EEO Commission; preparing EEO reports and submits recommendations to the Civil Rights Officer; serving as liaison between Civil Rights Officer and the Inspector General; resolving employee complaints; ensuring that settlement agreements are carried out; evaluating OIG EEO programs; and advised agency program officials on EEO responsibilities.

Crystal Jordan Education Details

Frequently Asked Questions about Crystal Jordan

What company does Crystal Jordan work for?

Crystal Jordan works for U.s. Department Of Labor

What is Crystal Jordan's role at the current company?

Crystal Jordan's current role is Quality-driven leader with 20+ years of Federal Government experience in HR and EEO..

What schools did Crystal Jordan attend?

Crystal Jordan attended Bowie State University, Bowie State University.

Who are Crystal Jordan's colleagues?

Crystal Jordan's colleagues are Ann Lindsay, Dario Ronzone, Timothy O., Cathy Nixon, Kevin Shanahan, Lori Summers, Connie Waterfall.

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