Crystal Mathis Email & Phone Number

Crystal Mathis is a Senior Group Housing Coordinator at Sheraton Grand Chicago.

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  Senior Group Housing Coordinator

  Sheraton Grand Chicago

  Sep 1992 - Mar 2020 - Chicago, Illinois, United States

  • Administer support to Convention Service Management organization.• Conducted site visits with potential group guest, planned group event transportation requirements,• Finalized room blocks, prepared, and distributed delegate list.• Attended pre-cons and post-cons, maintained a 100% meeting planner satisfaction.• Prepare required support and audit documentation for convention transactions.• Conduct daily meetings with on-site planner.• Post deposits to reservations and groups• Check IPS System to be sure room are in balance.• Process group commissions• Facilitation of group meetings with convention support staff. • Provide on-site management support to convention staff in the execution of conventions/group meetings of 100,000 plus organizations.