Crystal N. Email and Phone Number
Experienced in the Healthcare industry with work experience in Operations and Commerical with a demonstrated history of over 10 years of leadership experience managing 25+ employees. Successfully manages existing customers by providing excellent customer service skills and working through issues by finding root cause. Upsell into accounts with Specialty Franchise Testing, assist with billing concerns and service issues while building and maintaining relationships with all clients. Skilled in Medicaid, Medicare, Healthcare Industry, Team Building, and U.S. Health Insurance Portability and Accountability Act (HIPAA). Strong operations professional with a Bachelor of Science (BS) focused in Health/Health Care Administration/Management.
Quest Diagnostics
View- Website:
- questdiagnostics.com
- Employees:
- 30175
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Physician Account ExecutiveQuest DiagnosticsNashville, Tn, Us -
Physician Account ManagerQuest Diagnostics Mar 2020 - PresentNashville Metropolitan AreaResponsible for driving growth and profitability by providing service and the resolution of issues in support of several Sales territories within the Middle Tennessee region. -
Customer Solutions SpecialistQuest Diagnostics Aug 2018 - Mar 2020Greater Nashville Area, TnCustomer Solutions Specialist is focused on working with our customers to assess operational needs and work with Commercial Sales to create and implement appropriate plans. -
Patient Service SupervisorQuest Diagnostics Oct 2012 - Aug 2018Greater Nashville Area, TnOversee and manage 25+ employees located in the Middle TN area, ensure that Compliance issues are at bay, clients are happy with our services, and leading employees to do their best in the role they have within our Organization. -
Floater PhlebotomistQuest Diagnostics Jan 2012 - Oct 2012Floated to offices around Middle TN and drew blood and processed samples in clients' offices as well as our PSC's. -
Specimen Processing Interim SupervisorQuest Diagnostics Aug 2011 - Feb 2012Managed 26+ employees on an interim basis to ensure that all samples were processed correctly and in a timely manner within our Organization. -
Specimen Prep TechnicianQuest Diagnostics Jul 2001 - Aug 2011Nashville, TennesseeStarted as SPT1, and through the years became SPT 2, SPT 3 and then Group Lead over Specimen Processing before coming Interim Processing Supervisor.
Crystal N. Education Details
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University Of PhoenixHealth/Health Care Administration/Management
Frequently Asked Questions about Crystal N.
What company does Crystal N. work for?
Crystal N. works for Quest Diagnostics
What is Crystal N.'s role at the current company?
Crystal N.'s current role is Physician Account Executive.
What schools did Crystal N. attend?
Crystal N. attended University Of Phoenix.
Who are Crystal N.'s colleagues?
Crystal N.'s colleagues are Jeanette Brown, Karen Bennett, Stephanie Buchler, Melissa Serwacki, Kathy Dellinger, Zephyr Balch, Eva Spell.
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Crystal W.
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