I have 15 years of customer service. I've developed a quick response with decision making. Carry a strong since of teamwork.
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Operations ManagerKickapoo Casino Jul 2013 - Feb 2015Mcloud, OklahomaResponsibilities• Excellent oral and written communication skills• Excellent presentation skill• Knowledge of PowerPoint, Word, Excel, Outlook• Computer skills, ability to compose and create reports, letters, memos, and procedures• Mature judgment and professionalism in handling all matters• Required knowledge of administrative and clerical procedures and systems such as managing files and records and other office processes, procedures, and terminology• Ability to read and understand information and ideas presented in writing• Organization and problem-solving skills in a timely matter while upholding the facilities best interest• Administer and review Supervisor Checklist for all of Food and Beverage Department. • Ensure that task and duties are completed in a timely manner and withhold Health Department Standards• Must obtain and withhold all N.I.G.C. standards and guide lines for all departments of the Casino• Create and support an environment based on “Teamwork" by helping fellow employees or guests without a second thought• Provide information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or via mass text messaging notifications• Assist in day-to-day administrative tasks such as maintaining information files and processing paperwork• Attendance in mandatory meetings, training, workshops, and/or seminars • Maintain a honest and trustworthy relationship between myself and employerAccomplishments:During my time as a Operations Shift Manager I was able to open the lines of communication between theGeneral Manager, Department Directors, Managers, Supervisors, and Employees. By doing so problems were solved efficiently & helped provide a cohesive work environment. Skills Used:Communication in-house and customer base, Multi task, Quick decision making, promote a team environment, Customer relations & problem solving, The ability to train in numerous departments quickly.
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Soft Count SupervisorKickapoo Casino Oct 2012 - Jul 2013Shawnee, OklahomaResponsibilities• Daily currency box pull from gaming machines• Daily currency count and total• Daily audit paperwork• Maintain a "Teamwork" atmosphere• Conduct a organized and timely work shift that followed Gaming guidelines.• Excellent oral and written communication skills• Knowledge of Word, Excel, Outlook• Computer skills, ability to compose and create reports, letters, memos, and procedure• Mature judgment and professionalism in handling all matters• Ability to read and understand information and ideas presented in writing• Organization and problem-solving skills in a timely matter while upholding the Facilities best interest• Must obtain and withhold all N.I.G.C. standards and guild lines for all departments of the Casino• Create and support an environment based on “Teamwork" by helping fellow employees or guests without• a second thought• Provide information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or• via mass text messaging notifications• Assist in day-to-day administrative tasks such as maintaining information files and processing paperwork• Attendance in mandatory meetings, training, workshops, and/or seminars• Knowledge of ten key• Basic math skills• Maintain a honest and trustworthy relationship between myself and employerAccomplishments:Assisted facility in opening and training for Shawnee location. Maintained a positive and motivational attitudefor all employees during long hours, all preparations and training for Grand opening.
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Security OfficerKickapoo Casino May 2010 - Oct 2012Mcloud, OklahomaResponsibilities• Observe and Report• Maintain the security of Facilities assets• Maintain the safety of all employees and customers• Uphold N.I.G.C and Facilities guidelines and S.O.P• Conduct escorts into secured areas• Attend mandatory Cleet training for Unarmed Security, Armed Security, and Use of Force.Accomplishments:By receiving the proper Cleet Security Officer training and completing Use of Force, I was able to efficientlyperform my duties as a Officer. This allowed me to observe and report any and all acts against the facilitieswell being and the people occupying it.Skills Used:Motivation, Communication, Problem Solving at a moment’s notice, and Observation Skills.
Crystal Pfeiffer Skills
Crystal Pfeiffer Education Details
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Mcloud High SchoolBasic Skills And Developmental/Remedial Education
Frequently Asked Questions about Crystal Pfeiffer
What is Crystal Pfeiffer's role at the current company?
Crystal Pfeiffer's current role is Operations Manager at Kickapoo Casino.
What schools did Crystal Pfeiffer attend?
Crystal Pfeiffer attended Mcloud High School.
What skills is Crystal Pfeiffer known for?
Crystal Pfeiffer has skills like Management, Training, Security.
Not the Crystal Pfeiffer you were looking for?
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Crystal Pfeiffer
Milford, Oh -
3buildon.org, neiu.edu, cps.edu
2 +120335XXXXX
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