Crystal Salgado Email & Phone Number

Remote

Verify personal information and demographic locationConduct research via outbound calls, fax, email, internet and online database searchesRegister patients for medical screenings for schools and employersMeet pre-established production goalsProvide client support on a wide range of items.Respond to external or internal user requests for service and determine nature and extent of support needed.Responsible for handling all aspects of incoming communication and working… Show more Verify personal information and demographic locationConduct research via outbound calls, fax, email, internet and online database searchesRegister patients for medical screenings for schools and employersMeet pre-established production goalsProvide client support on a wide range of items.Respond to external or internal user requests for service and determine nature and extent of support needed.Responsible for handling all aspects of incoming communication and working along with other departments for follow up/direction.Data Entry Show less

Remote

I started off as a CSR agent. L & I hired Inspirited to be a call center for them to help lower the call volume they have been receiving since the pandemic. We take the callers information and send it as a ticket to a UC specialist, and the specialist will then look the person's case and fix the situation from there. After a promotion, I would listen to the other CSR agents calls and grade them. I have a scorecard guide with questions they should ask the claimant. I have to monitor how long are… Show more I started off as a CSR agent. L & I hired Inspirited to be a call center for them to help lower the call volume they have been receiving since the pandemic. We take the callers information and send it as a ticket to a UC specialist, and the specialist will then look the person's case and fix the situation from there. After a promotion, I would listen to the other CSR agents calls and grade them. I have a scorecard guide with questions they should ask the claimant. I have to monitor how long are the calls and monitor their gap in between calls. I also have to email or do a zoom meet with the teams if they are having any troubles with their calls.Data Entry Show less

Processing on-line transactions for our customersDriver's LicenseMotor Vehicle RegistrationsTitle and Tag transfers, in and out of stateMore....Submit all legal transfer work to PennDOTOther administrative duties to facilitate each transactionFollowing up on any out-of-state transactions or older dealsMaintain knowledge of DMV laws and regulations as related to motor vehiclesOther tasks as assigned

• Enables patients to stay in their homes by monitoring and recording patient condition, providing support and personal services, and teaching families.• Monitors patient condition by observing physical and mental condition, intake and output, and exercise.• Supports patients by providing housekeeping and laundry services, shopping for food and other household requirements, preparing and serving meals and snacks, and running errands.• Assists patients by providing personal services, such as… Show more • Enables patients to stay in their homes by monitoring and recording patient condition, providing support and personal services, and teaching families.• Monitors patient condition by observing physical and mental condition, intake and output, and exercise.• Supports patients by providing housekeeping and laundry services, shopping for food and other household requirements, preparing and serving meals and snacks, and running errands.• Assists patients by providing personal services, such as, bathing, dressing, and grooming.• Helps patients care for themselves by teaching use of cane or walker, special utensils to eat, special techniques and equipment for personal hygiene.• Helps family members care for the patient by teaching appropriate ways to lift, turn, and re-position the patient.• Advises on nutrition, cleanliness, and housekeeping.• Records patient information by making entries in the patient journal and notifying nursing supervisor of changing or unusual conditions.• Maintains a safe, secure, and healthy patient environment by following asepsis standards and procedures, maintaining security precautions, and following prescribed dietary requirements and nutrition standards.• Protects the home care agency by adhering to professional standards, home care policies and procedures, federal, state, and local requirements.• Enhances service reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments. Show less

* Answered customers' questions about merchandise and advised customers on merchandise selection. * Stamped, attached, or changed price tags on merchandise, referring to price list.* Received, opened, unpacked and issued sales floor merchandise.* Designed and set up advertising signs and displays of merchandise.

United States

* Greeted customers and ascertained what each customer wanted or needed. * Recommended, selected, and helped locate or obtain merchandise based on customer needs and desires. * Computed sales prices, totaled purchases, and received and processed cash or credit payment. * Placed special orders or called other stores to find desired items.

Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.Compared merchandise invoices to items actually received to ensure that shipments were correct.Itemized and totaled customer merchandise selection at checkout counter, using cash register, and accepted cash or charge card for purchases.Counted money in cash drawers at the beginning of shifts to ensure that amounts were correct and that there was adequate change.