Crystal Samson Email & Phone Number

Chapel Hill, Nc, Us

Wake Forest, North Carolina, United States

My current role is supervising in a DME medical office setting. I assume many daily responsibilities such as answering incoming/outgoing patient / medical facility phone calls, monitoring 200 + diabetic patients to ensure they receive supplies monthly, handle audits for orthotic and diabetic insurance claims, processing, packing and shipping orthotic / diabetic orders (as needed), faxing to request medical documentation from insurances, physician's office, etc., order office supplies, problem solving patient complaints, office issues, and any miscellaneous problems, serve as front desk receptionist, assist walk-in patients with orders / questions, familiar with CPT / ICD-9/10 coding, prior authorizations.

Wake Forest, North Carolina, United States

Responsibilities: Endoscopy Coordinator, Medical Assistant, Hepatitis C Coordinator, Scheduling patients for EGD, colonoscopy, liver biopsy, various radiology exams, performing in office capsule endoscopies, appropriate consents and facility explanations, assisting medical doctor with prescription requests, pre-authorizations and appeals process, rooming patients to take vital signs, obtain thorough medical background history, reminder phone calls and answering questions for preparation for procedures, verifying insurance, pre- certification for procedures, schedule appointments, work as a team function with front desk operations performing tasks such as checking patients in and out, verifying insurance, inputting correct documentation in to Electronic Medical Records System, familiar with CPT/ICD-9/ICD-10 codes, collecting copayments, ordering labs, and entering patient charges.

Louisburg, North Carolina, United States

Assisting doctors in ensuring patients complete medical documentation was finalized and completed dictation, assist patients, insurance companies and third party vendors with HIPPA compliance and release of appropriate medical records, helped with transition from paper medical records to EHR. Answered phone calls daily, and additional duties as specified by Management.

Louisburg, North Carolina, United States

Assist the doctors and nurses in clerical duties, emergency tasks as needed for patients, customer service and direct patient care including typing up discharge instructions and ensuring completion of medical documentation for nurses and doctors.

Education record

Education record