As an online business manager and project-based business coach, Crystal supports small businesses to build a strong foundation and sustainably scale. She has partnered with numerous business owners in their efforts to pioneer trauma-informed, antiracist companies within their respective fields. Crystal creates a safe space for leaders to dare to create a company culture deeply rooted in their values.Projects AccomplishedHello Happen LLC - Project ManagerJanuary 2021-March 2021- Collaborated with key stakeholders to strategize digital media content & digital marketing campaign.- Created and optimized profile for meditation app’s algorithm- Ensured all deliverables were ready for the launch of mediation channelCompass Zen LLC - Project ManagerJanuary 2021 - December 2021- Assessed outcomes of product launch to determine the efficiency of Instagram and email marketing campaigns. - Analyzed and created content that aligned with business mission and needs. - Process improvement through review of post-launch data to determine what level of support would be needed during the next launch. Quantum Ripple Effect - Customer Success ManagerMarch 2021 - present- Communicating with the scholarship board to select recipients for women of color. - Implemented strategic planning for quarterly DEI calls for over 100 people.- Coordinating and leading one on one and group coaching calls for certification and managing incoming students by answering questions and helping them after completing certification. Karen Gargiso Inc. - Project Manager May 2021 - November 2021- Optimized the voice of the brand to redesign the accountant’s website and services. - Communicated with business owner to define their brand and create the flow of products for the customer’s journey. - Strategically planned a relaunch, including branding, services.