Crystal Sizemore

Crystal Sizemore Email and Phone Number

Vendor Relationship Analyst Lowe’s Companies, Inc. @ Lowe's Companies, Inc.
mooresville, north carolina, united states
Crystal Sizemore's Location
Ronda, North Carolina, United States, United States
Crystal Sizemore's Contact Details

Crystal Sizemore work email

Crystal Sizemore personal email

n/a
About Crystal Sizemore

Crystal Sizemore is a Vendor Relationship Analyst Lowe’s Companies, Inc. at Lowe's Companies, Inc.. She possess expertise in customer service, management, leadership, team building, retail and 4 more skills.

Crystal Sizemore's Current Company Details
Lowe's Companies, Inc.

Lowe'S Companies, Inc.

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Vendor Relationship Analyst Lowe’s Companies, Inc.
mooresville, north carolina, united states
Website:
lowes.com
Employees:
109535
Crystal Sizemore Work Experience Details
  • Lowe'S Companies, Inc.
    Vendor Relationship Analyst
    Lowe'S Companies, Inc. Aug 2022 - Present
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  • Lowe'S Companies, Inc.
    Learning Lab Supervisor
    Lowe'S Companies, Inc. Aug 2021 - Aug 2022
    Remote
    • Complete analysis of data for trends and opportunities for projects prior to Contact Center release• Identify gaps in processes, procedures, and technology for various test and learns• Select and retain a diverse workforce that is customer focused and supports Lowe’s objectives
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  • Lowe'S Companies, Inc.
    Operations Supervisor
    Lowe'S Companies, Inc. Oct 2014 - Aug 2022
    Wilkesboro, Nc
    • Lead a team of up to 20 sales associates and pros.• Manage agent performance and provide guidance and expectations during individual biweekly feedback sessions as well as on the spot coaching and assisting them with continuous improvement by career development, training, and online learning courses. • Select and retain a diverse workforce that is customer focused and supports Lowe’s objectives.• Utilize agent metric reporting daily to ensure individual sales goals are achieved and coaching opportunities are addressed.• Utilize the Verint system to monitor calls to assess agent performance, look for performance trends, and help identify process gap. • Submit recommend changes to info center on a regular basis to help improve processes and bridge any gaps between our customers, stores, and contact centers.
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  • Lowe'S Companies, Inc.
    Quality Assurance Auditor
    Lowe'S Companies, Inc. Dec 2011 - Oct 2014
    Wilkesboro Nc
    • Responsible for auditing customer interactions by evaluating agents’ performance based on Lowe’s standards, processes, and the customer experience. • Conducted audits on program performance and utilized the information gathered to present to the leadership team. During the presentations, procedural gaps were addressed and actions plans were created to address issues.
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  • Lowe'S Companies, Inc.
    Contact Center Mentor
    Lowe'S Companies, Inc. Jul 2010 - Dec 2011
    Wilkesboro, Nc
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  • Lowe'S Companies, Inc.
    Cc Agent Customer Care
    Lowe'S Companies, Inc. Nov 2009 - Jun 2010
    Wilkesboro, Nc
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  • Wal-Mart 1337
    Jewelry Sales Coordinator
    Wal-Mart 1337 Oct 2006 - Nov 2009
    Elkin, Nc
    Supervision of up to 5 jewelry coordinators. Executed leadership as well as teamwork to accomplish department specific tasks. Handled high dollar inventory and ensured quality control.
  • G&B Oil Company, Inc.
    Shift Manager
    G&B Oil Company, Inc. Oct 2004 - Oct 2006
    Elkin, Nc
    View

Crystal Sizemore Skills

Customer Service Management Leadership Team Building Retail Microsoft Office Microsoft Excel Microsoft Word Training

Crystal Sizemore Education Details

Frequently Asked Questions about Crystal Sizemore

What company does Crystal Sizemore work for?

Crystal Sizemore works for Lowe's Companies, Inc.

What is Crystal Sizemore's role at the current company?

Crystal Sizemore's current role is Vendor Relationship Analyst Lowe’s Companies, Inc..

What is Crystal Sizemore's email address?

Crystal Sizemore's email address is c.****@****wes.com

What schools did Crystal Sizemore attend?

Crystal Sizemore attended Cornell University, Gardner-Webb University, Surry Community College, Appalachian State University.

What skills is Crystal Sizemore known for?

Crystal Sizemore has skills like Customer Service, Management, Leadership, Team Building, Retail, Microsoft Office, Microsoft Excel, Microsoft Word, Training.

Who are Crystal Sizemore's colleagues?

Crystal Sizemore's colleagues are Tony Meza, Shane Gibson, Austin Tomlinson, Michael Bradley, Lonnie Huffman, Brian Denny, Mark Davis.

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