• Oversight of day-to-day operations and manage cross functioning departments. • Effectively plan and prioritize assigned projects to meet business objectives, timelines, deliverables, budgeting, and cost control.• Research, interpret, and apply policies and procedures with federal, state, and other external agencies.• Collect, analyze, and present data to leadership to assess business outcomes, challenges, and develop recommendations.• Monitor and assess contracts and contracted services to maximize efficiency and budget costs; negotiate contract costs and agreement terms. • Manage employee timesheets; develop employee schedules and contracts.Human Resources role• Developed and implemented onboarding documents and processes. • Performed the onboarding of new hires and the exits of employee separations. • Maintained detailed employee personnel files and managed sensitive information of more than 100 employees. • Developed and maintained employee handbooks, job descriptions, policy and procedure manuals, and organizational charts. • Research, interpret, recommend, and apply human resource policies and procedures. • Assisted employees in details of benefits programs and application process. • Financial Aid Officer: Effectively conveyed financial aid policy, procedures, and options to students, parents, and colleagues. Determined the federal aid eligibility according to federal and institutional requirements. Monitor student awards budgets and resolve conflicts, should any arise regarding financial awards and account ledger.• CPR/First Aid Coordinator: Provided excellent customer service through counselling students during the registration process for continuing education courses. Processed student account payments and certification documents. Mapped out course and instructor teaching schedules. Maintained course curriculum and licensure requirements.