Crystal Brossard Email & Phone Number

Miami

Miami

Miami/Fort Lauderdale Area

Coconut Grove

Downtown Miami

- Leased up a 84 unit property- Manage 84 Section 8/Tax Credit units in Miami , FL;- Maintain files in compliance with state and federal directives;- Process applications for new residents and annual recertifications;- Collect and post all rents, post notices, and demands for compliance;- Prepare property for state inspections and file audits;- Process all resident evictions and move outs.- Used acquired landlord legal expertise to successfully navigate false claims from difficult tenants- Maintained and set up vendor relations- Coordinating all resident functions- Coordinated and facilitated Section 8 housing inspections and leases for approximately 10 residents/prospective applicants

Doral , Fl

-Counts material, property, equipment, merchandise or supplies and posts totals to inventory/property records-Verifies record computations against physical count of inventory and adjust errors in computation or count, or investigates and report reason for discrepancies. -Compares inventories to office records, or computes figures from records, such as sales orders, production records, or purchase invoices to obtain current inventory. -Complies information on receipt or disbursement of material equipment, merchandise or supplies, and computes inventory balance, price and cost. -Prepares reports, such as inventory balance price list and shortages. -Prepares list of depleted items and recommends survey of defective or unusable items-May operate various office machines-May stock and issue materials or merchandise. -Assist quality department with various projects-Ensure Asset Management System is maintained, auditable, and current-Data Entry of equipment certifications

Dolphin Mall

● Maintained expenses below budget through accurate planning, correct portioning, purchasing and cost effective operating procedures● Successfully increased sales consistently by 10% per year● Hire, train, motivate, supervise, evaluate, schedule and terminate employees● Provide excellent customer service by placing emphasis in customers satisfaction during weekly employee meeting● Estimated food and beverage costs, and purchased inventory ● Effectively lowered food cost by 6% on a consistent basis● Top Performer compared to peers by having the lowest food cost and labor cost.● Resolved food/beverage quality and service complaints, ensuring customer satisfaction to ensure repeat business● Passed Eco-sure Inspection with a 95% score. Highest score out of all franchise locations in south Florida.● Consistently adheres with all OSHA standards● Trained & developed service staff to enhance customer experience and service levels. Increase profit margins through suggestive selling● Met weekly with management staff to coordinate schedules, discuss operation and review sales results vs set goals.● Keep special reports; summarizing information; identifying trends.● Maintained the books of accounts regarding employee payroll and sales summary of the restaurant.● Scheduled working hours and rotating shifts for all staff.● Ensure that all restaurant equipment is in proper operational condition and is cleaned and maintained on a regular basis.● Effectively coached, disciplined and resolved staffing conflicts on a regular basis.● Promoted from Server, to Supervisor, to General Manager based on results and exemplary job performance● Proficient at category management and supplier relationship management process, quality assurance and quality control standards..● Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.

11401 Nw 12Th St, Miami, Fl 33172

● Welcome patrons and customers as they arrive, Direct or escort guests to their seats● Provide detailed information of menu items, Suggest daily specials● Serve welcome drinks and take orders● Offer desserts and drinks and use suggestive selling techniques● Clean tables and dining areas including counters● Deliver food items to tables in a professional and timely manner● Maintain appropriate stock levels● Provide customers with checks and take payments● Attempt to up-sell food and beverage items● Training new coming servers ● Clear tables and clean table tops

Mainside Base Camp Pendleton California

● Responsible for assisting restaurant manager in the supervision of restaurant● Purchased all necessary equipment for the store and all inventory needed to run an efficient store.● Provided excellent guest satisfaction and increased productivity standards by utilizing available resources● Scheduled and trained 15 employees ● Ensured daily cleanliness, high quality food presentation● Made sure that department goals are communicated, understood and met by associates● Worked along with management personnel to plan marketing, advertising and any special restaurant functions● Resolved complaints concerning food quality and service● Complied with all health and safety regulations● Perform other duties assigned by management

Bachelor'S Degree, Hospitality Administration/Management

Aa, Hospitality Administration/Management