Crystal Brooks Email and Phone Number
Crystal Brooks work email
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Crystal Brooks personal email
Crystal Brooks phone numbers
Over 25 years of progressive experience with an exceptionally strong track record of demonstrated success in social and corporate event management, sales, promotional marketing, meeting planning, convention services, catering sales and event production.High energy celebrations manager, consultant and culinarian with a positive outlook on opportunities within sales, team development, revenue management, growth and brand initiatives. Embraces the world of hospitality with creativity, strategic partnerships and strong business acumen. Vibrant and dynamic professional with 25+ years of hospitality management experience.Specialties: Event Design & Delivery, Sales, Marketing, P&L Profits, Training, Labor Controls, Customer Service and Guest Experience.
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Social Lead Account ManagerCity Cruises By HornblowerUnited States
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Senior Regional Account ManagerCity Experiences Nov 2021 - PresentWashington Dc, Alexandria, Baltimore
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Account ManagerCity Experiences Jun 2015 - Oct 2021Washington D.C., Alexandria, Baltimore, Norfolk• Work within community to network, establish and identify prospecting opportunities for market growth.• Successfully close contracts for groups of 20- 600 passengers, while utilizing the opportunity to sell 17 different vessels with different passenger capacities. • Manage assigned market segments: financial services, consulting firms, accounting and insurance companies by maximizing revenue generation and development within territory.• Achieve sales targets by successfully booking over one million dollars in group sales revenue annually for assigned territory.• Work with Food and Beverage Department, Marine Crew, Administration and Sales Director to ensure that all cruises are compliant with policies and procedures while ensuring that guests receive best experience.
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Senior Catering Sales ManagerGaylord Hotels Sep 2012 - Jan 2015National Harbor, Maryland• Planned special events including; conferences, fund-raisers, and annual galas for private groups, government agencies and other professional organizations ranging from 9 to 9,000 attendees. • Prepared and presented catering forecasts and fiscal reports as required to various levels of management.• Designed and executed special events for a full service hotel with 2,000 – guest rooms and 550,000 sq. ft. of event space. • Achieved and managed an annual goal of 3.6 million that contributed to overall team revenues of 12 million.• Coordinated all levels of management functions for events; including vendor selection, food costs, menu development with event execution and staffing.• Implemented marketing strategies to establish future and long-term business relationships.• Chaired pre-conference and post – conference meetings. Obtained necessary approvals, insurance and permits for group functions. -
Event SpecialistEclectic Palette Events And Consulting Jun 2009 - Sep 2012Picatinny Arsenal, New Jersey
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Senior Catering Sales ManagerMandarin Oriental Hotel Group Jan 2006 - Jun 2009Washington D.C. Metro Area• Assisted in the establishment and enforcement of meeting and conference sales proposals and communication standards.• Established a rolling strategic three months sales action plan for the Director of Catering and Events prior to its implementation.• Conducted regular sales activities to professional conference organizers, corporate meeting planners and relevant associations.• Executes exemplary customer service to drive customer satisfaction scores and loyalty by assisting the customer and verifying their satisfaction before and during their program or event.• Submitted sales production and lost business reports. Provided feedback on relevant trends, competitor pricing, creative concepts and any other information that will contribute toward the achievement of department. -
Senior Catering Sales ManagerHilton Hotels & Resorts Sep 2002 - Jan 2006Washington D.C. Metro Area• Drafted proposals, screened contractor’s bids and negotiated contracts ranging from $2,500.00 to $1M.• Organized food menus, VIP guest lists, room set ups, step and repeat photo shoots, event rehearsals, head table seating arrangements and timelines for events.• Interact with a variety of clientele at all levels to include presidential, diplomatic, congressional, government, private, celebrity and other prominent figures. • Chaired pre-conference and post – conference meetings. Obtained necessary approvals, insurance and permits for group functions.• Executes exemplary customer service to drive customer satisfaction scores and loyalty by assisting the customer and verifying their satisfaction before and during their program or event. -
Social Catering And Special Events ManagerClaremont Resort And Spa Sep 2000 - Nov 2001Berkeley, California
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Director Of Restaurant OperationsMarriott Hotels Nov 1998 - Sep 2000Oakland, California• Managed dining operations for a full service hotel with 484 – guest rooms, 32 meeting rooms and 89,000 sq. ft. of convention space.• Supervised a diverse team of 40 managers and union employees ensuring high-quality service and productivity while delegating tasks with established deadlines.• Maintained a $350,000 department budget for corporate payroll, equipment, food and beverage expenses. -
Executive ChefFete Catering Jan 1996 - Nov 1998Emeryville, California
Crystal Brooks Skills
Crystal Brooks Education Details
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California Culinary AcademyCulinary Arts -
Business Management
Frequently Asked Questions about Crystal Brooks
What company does Crystal Brooks work for?
Crystal Brooks works for City Cruises By Hornblower
What is Crystal Brooks's role at the current company?
Crystal Brooks's current role is Social Lead Account Manager.
What is Crystal Brooks's email address?
Crystal Brooks's email address is cb****@****ses.com
What is Crystal Brooks's direct phone number?
Crystal Brooks's direct phone number is +131232*****
What schools did Crystal Brooks attend?
Crystal Brooks attended California Culinary Academy, University Of Washington.
What skills is Crystal Brooks known for?
Crystal Brooks has skills like Hospitality Management, Hospitality, Hospitality Industry, Hotels, Revenue Analysis, Tourism, Sales Management, Banquets, Catering, Food And Beverage, Restaurants, Event Management.
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2fisk.edu, amli.com -
1 1781985XXXX
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Crystal Brooks
Cleveland, Oh2yahoo.com, phoenix.edu2 +121626XXXXX
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Crystal Brooks
Multichannel Ecommerce Marketplace Expert Specializing In Amazon, Ebay, Walmart, Channel Advisor (23 Years Experience)Sherman, Tx2cableone.net, dickies.com2 (800) 3XXXXXXX
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