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Crystal Bishop Email & Phone Number
Customer Experience Associate
at
Benepass
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Experience Associate
Location
Morganton, North Carolina, United States
Company size
Who is Crystal Bishop? Overview
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Quick answer
Crystal Bishop is listed as Customer Experience Associate at Benepass, a with 73 employees, based in Morganton, North Carolina, United States. AeroLeads shows a matched LinkedIn profile for Crystal Bishop.
Crystal Bishop previously worked as Technical Support Specialist/Escalations at Fullscript and Technical Support Specialist - Escalations at Rupa Health. Crystal Bishop holds B.A., Double- Majoring In Sociology And Criminal Justice W/ A Minor In Substance Abuse, Sociology And Criminal Justice from University Of North Carolina At Pembroke.
Company email context
Email format at Benepass
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Benepass
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Profile bio
About Crystal Bishop
Transformational Client Success Leader with 8+ years of patient-centric experience and a stellar track record in technical support for healthcare startups. Consistently recognized as a top performer in Escalations, demonstrating extraordinary problem-solving skills under pressure. Combines in-depth medical knowledge with a strong aptitude for technical support and customer service. Offers a unique blend of clinical expertise and razor-sharp analytical problem-solving skills. Relentlessly driven to deliver service that surpasses expectations and fuels company success.
Current workplace
Crystal Bishop's current company
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Benepass
6 roles
Crystal Bishop work experience
A career timeline built from the work history available for this profile.
Technical Support Specialist/Escalations
CurrentTechnical Problem-Solver: Identified a Custom Fee issue preventing distribution of $10,000+ in payouts to our providers. Proactively collaborated with engineering to swiftly resolve the issue, recovering critical revenue.Process Improvement Champion: Spearheaded a solution to enhance instant requisition forms, streamlining processes and improving customer satisfaction by ensuring critical phlebotomist information was included.Customer Service Excellence: Consistently achieved 95%+ CSAT scores, demonstrating exceptional service and dedication to a positive customer experience.Driver of Organizational Change: Built strong provider relationships, prompting management to create new performance metrics. High re-open volume showcased success in driving process changes enhancing the overall customer experience.
Aug 2023 - Present
Technical Support Specialist - Escalations
CurrentTechnical Problem-Solver: Identified a Custom Fee issue preventing distribution of $10,000+ in payouts to our providers. Proactively collaborated with engineering to swiftly resolve the issue, recovering critical revenue.Process Improvement Champion: Spearheaded a solution to enhance instant requisition forms, streamlining processes and improving customer satisfaction by ensuring critical phlebotomist information was included.Customer Service Excellence: Consistently achieved 95%+ CSAT scores, demonstrating exceptional service and dedication to a positive customer experience.Driver of Organizational Change: Built strong provider relationships, prompting management to create new performance metrics. High re-open volume showcased success in driving process changes enhancing the overall customer experience.
Aug 2023 - Present
Private Duty Home Health Aide
Mar 2022 - Sep 2023
Healthcare Technician
Apr 2020 - Mar 2022
Psychiatric Care Technician
May 2018 - Nov 2019
Team & coworkers
Colleagues at Benepass
Other employees you can reach at getbenepass.com. View company contacts for 73 employees →
AC
Andre Carusojxtxhsjd
Colleague at BenepassWimberley, Texas, United States
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AN
Aidan Newell
Colleague at BenepassSan Francisco Bay Area, United States
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CM
Caley Mccoy
Colleague at BenepassDenver Metropolitan Area, United States
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PK
Peter Krause
Colleague at BenepassFlorianópolis, Santa Catarina, Brazil
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AS
Arthur Sady Cordeiro Rossetti
Colleague at BenepassSanta Catarina, Brazil
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AS
Anahita Sehgal
Colleague at BenepassUnited States
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AG
Adam Glasser
Colleague at BenepassBozeman, Montana, United States
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KB
Kaylee Baldwin
Colleague at BenepassAustin, Texas, United States
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WY
Winston Yang
Colleague at BenepassSan Francisco Bay Area, United States
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HS
Henrique Salvaro Furtado
Colleague at BenepassSanta Catarina, Brazil
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Andre Carusojxtxhsjd
Colleague at BenepassWimberley, Texas, United States
View →
AN
Aidan Newell
Colleague at BenepassSan Francisco Bay Area, United States
View →
CM
Caley Mccoy
Colleague at BenepassDenver Metropolitan Area, United States
View →
PK
Peter Krause
Colleague at BenepassFlorianópolis, Santa Catarina, Brazil
View →
AS
Arthur Sady Cordeiro Rossetti
Colleague at BenepassSanta Catarina, Brazil
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AS
Anahita Sehgal
Colleague at BenepassUnited States
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AG
Adam Glasser
Colleague at BenepassBozeman, Montana, United States
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KB
Kaylee Baldwin
Colleague at BenepassAustin, Texas, United States
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WY
Winston Yang
Colleague at BenepassSan Francisco Bay Area, United States
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HS
Henrique Salvaro Furtado
Colleague at BenepassSanta Catarina, Brazil
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2 education records
Crystal Bishop education
B.A., Double- Majoring In Sociology And Criminal Justice W/ A Minor In Substance Abuse, Sociology And Criminal Justice
Associate Of Arts - Aa
FAQ
Frequently asked questions about Crystal Bishop
Quick answers generated from the profile data available on this page.
What company does Crystal Bishop work for?
Crystal Bishop works for Benepass.
What is Crystal Bishop's role at Benepass?
Crystal Bishop is listed as Customer Experience Associate at Benepass.
Where is Crystal Bishop based?
Crystal Bishop is based in Morganton, North Carolina, United States while working with Benepass.
What companies has Crystal Bishop worked for?
Crystal Bishop has worked for Benepass, Fullscript, Rupa Health, Care.Com, and Wakemed.
Who are Crystal Bishop's colleagues at Benepass?
Crystal Bishop's colleagues at Benepass include Andre Carusojxtxhsjd, Aidan Newell, Caley Mccoy, Peter Krause, and Arthur Sady Cordeiro Rossetti.
How can I contact Crystal Bishop?
You can use AeroLeads to view verified contact signals for Crystal Bishop at Benepass, including work email, phone, and LinkedIn data when available.
What schools did Crystal Bishop attend?
Crystal Bishop holds B.A., Double- Majoring In Sociology And Criminal Justice W/ A Minor In Substance Abuse, Sociology And Criminal Justice from University Of North Carolina At Pembroke.
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