Crystal Bishop Email and Phone Number
Crystal Bishop work email
- Valid
- Valid
- Valid
- Valid
Crystal Bishop personal email
As a Client Success Manager, I leverage my 8+ years of experience in strategic planning, healthcare data analytics, and relationship management to drive the post-sales journey for assigned accounts. My mission is to help clients develop, execute, and monitor the success of their strategic plans using innovative SaaS solutions.I manage a portfolio of 40+ clients with annual recurring revenue of 5M+, achieving customer satisfaction and retention rates over 85%. I also identify and pursue opportunities to increase revenue through upsells and cross-sells, collaborating with the sales team. I provide onsite or virtual training on utilizing the software to understand referral patterns, market conditions, and patient outmigration. I enjoy working in a fast-paced, ethical, and collaborative environment, where I can apply my analytical and consultative skills to deliver value and results for my clients.
Intellimed
View- Website:
- intellimed.com
- Employees:
- 32
-
Sr. Customer Success ManagerIntellimed Feb 2024 - PresentUnited States
-
Client Success ExecutiveMarketware Jul 2021 - Feb 2024Drive the post-sales journey for assigned accounts, from, product adoption, expansion, advocacy, and ultimately renewalManages a portfolio of 25+ clients with annual recurring revenue of 2.5M+, driving customer satisfaction and retention rates over 85% Increase customer retention by conducting regular cadence calls, and performing business reviewsIdentify additional opportunities to drive up-sells, cross-sells, and collaborate with Sales Provides onsite or virtual training on utilizing the Healthcare SaaS software to understand referral patterns, market conditions and changes, and patient outmigration. Manage At Risk situations and collaborate closely with other internal teams to support customer requests, issues, and feedbackAdvocates for clients needs by working internally with our Client Success Associates, Business Intelligence, and Development teams to resolve issues through tickets and provide feedback on enhancements. Partners with clients to develop formal training guides, videos and other supportive materials. Experience with Tableau, Jira, PRM / CRM, Knack, Sisense, Netsuite, Slack, Microsoft -
Account ExecutiveAmedisys Nov 2020 - Jul 2021Bradenton, Florida, United StatesGenerate referrals from hospitals, nursing facilities and clinics within assigned geography.Achieves and exceeds admissions and payor mix goalsServes as a patient advocate for those referred to Amedisys and partners with clinicians through a team based approach to ensure the highest quality outcomes -
Market Sales ManagerCintas Jul 2019 - Apr 2020Tampa, FloridaManages financial results for the facility services business unit, generating over 8mm in annual new business contract revenue. Recruits, hires and trains a diverse team of 11 B2B sales professionals, targeting Healthcare, Government, Hospitality, and Education. Partners with internal operations to seamlessly onboard new clients and provide world class service. Utilizes Microsoft Dynamics CRM, conducted formal business reviews with leadership, conducted field rides, assisted team in contract negotiation and complex selling. -
Manager Of Physician Business Development And Community EngagementTampa General Hospital May 2018 - Jul 2019Tampa, Florida-Team includes 5 Acute Care, 1 Ambulatory Representative, Data Analyst and Sr. CME Coordinator, 3 Community Engagement Representatives-To Engage and Educate Physicians -Provide support to EMR access for referring physicians (Epic Link)-Give feedback to senior leadership to enhance their relationships with Physicians and Surgeons -Physician Recruitment / Onboarding Committee -American Heart Association Board Member-Recruited surgeons for TGH Brandon Healthplex ASC and TGH Surgery Center -Corporate Partnerships and Sponsorships (Valspar, NCAA Championship)-Physician Led Events including CME Dinners, Conferences, and Community Events. -
Sr Physician Relations RepresentativeTampa General Hospital May 2017 - May 2018Tampa, FloridaLed TGH Telehealth InitiativeCollaborated with Marketing on Physician DirectoryTeam lead for utilizing PRM and Data AnalyticsIntellimed, Healthgrades, Advisory Board (Crimson), American Well, and other vendor relations
-
Physician Relations RepresentativeTampa General Hospital Dec 2014 - May 2018Tampa, FloridaCME eventsOncology, Neurosciences, General Surgery, and Children's Medical Center service line focus to a 12 county radius TGH Virtual Care Superuser Epic Link SuperuserWellness AmbassadorAmerican Heart Association Team CaptainCollaborates with Marketing in sponsorships such as Valspar PGA, NCAA National Championship, and Outback Bowl
-
Physician Office Regional SalesMedline Industries, Inc. Oct 2011 - Dec 2014Sarasota, Florida AreaIdentify and close new medical supply accounts utilizing an aggressive activity model and strategic prospecting plan. Consulted with physicians on new ways to grow their business through diagnostic testing. Specialized in new office set ups (capital equipment) Trained physicians on utilizing our custom trays by monitoring surgeries and ensuring the inventory was utilized efficiently. Partnered with distributors such as Midmark and Welch Allyn to demonstrate and train on new products. Launched Physician Office division, achieving 875K in revenue. Utilized CRM to enter activities such as meetings and cold calls in defined territory. With 47 years of consecutive growth, Medline is among Forbes Magazine's list of the 100 Largest Private Companies with more than $5 billion in sales in 2013. Recently named "Best Place to Work in the Medical Supply Industry" by Medreps.com. Medline is a debt free organization employing 12K + professionals, operating 40+ distribution centers, and 19+ manufacturing facilities around the globe. Family owned for 4 generations, our sales force offers 350,000+ products and solutions to hospitals, surgery centers, long term care, physician offices, and other facilities worldwide. Key product categories include exam gloves, textiles, durable medical equipment, and OR kits. Medline is the maker of one of the most popular retail bandage brands, Curad. -
Sales ProfessionalCintas Feb 2008 - Dec 2011Outside sales professional for a given territory specializing in the Facility Services division. B2B targets include healthcare, hospitality, government and education. Presidents Club FY'2010 (Ranked in the top 10% of sales organization)Presidents Club FY'2009 (Ranked in the top 10% of sales organization)Captains Club (Leadership Training Program)
-
Retail Wireless Sales ManagerAt&T 2003 - 2007• Exceeded quota by an average of 15% for new customer acquisitions for a period of 14 months • Delivered results above target on all KPI at a historically underperforming store location with a staff of 8-12 • Leveraged outbound B2B marketing campaign to stimulate small business sales activity and increase net ads by 30% YOY • Selected as staffing coordinator for a market of 10 locations. Recruited, screened, hired, and trained all new employees
Crystal Bishop Skills
Crystal Bishop Education Details
-
University Of Central FloridaOrganizational Communications -
St. Petersburg CollegeMass Communication/Media Studies
Frequently Asked Questions about Crystal Bishop
What company does Crystal Bishop work for?
Crystal Bishop works for Intellimed
What is Crystal Bishop's role at the current company?
Crystal Bishop's current role is Customer Success | SaaS | Healthcare Data Analytics | Relationship Management Expert | Data Storyteller.
What is Crystal Bishop's email address?
Crystal Bishop's email address is cr****@****sys.com
What schools did Crystal Bishop attend?
Crystal Bishop attended University Of Central Florida, St. Petersburg College.
What skills is Crystal Bishop known for?
Crystal Bishop has skills like Sales Operations, Cold Calling, Sales, Account Management, Sales Process, Sales Presentations, B2b, Healthcare, New Business Development, Direct Sales, Customer Retention, Sales Management.
Who are Crystal Bishop's colleagues?
Crystal Bishop's colleagues are Susan Longfield, Richard Ziegler, Ryan Miller, Mba, Országh Nóra, Kim Carlson, John C., Kristin Reid.
Not the Crystal Bishop you were looking for?
-
-
Crystal Bishop
Wvsu-"A Living Laboratory Of Human Relations" -Promoting Healthy Teaching And Learning Environments For All.Beckley, Wv2wvstateu.edu, wvstateu.edu -
-
Crystal Moody
Senior Business System Analyst @ Christus Health | Economics, FinanceNorth Richland Hills, Tx2toppageclickz.com, christushealth.org
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial