Crystal Carter Email & Phone Number

Carlsbad, Ca

• Directs HR strategy and operations within the US and internationally, with a focus on organizational development, employee relations, talent acquisition, benefits, compensation, employee training, succession planning, and legal compliance for 25 states and 4 countries• Leads, coaches, and motivates a team of 4 direct reports to exceed organizational objectives• Spearheads programs to align culture with business objections, increase employee engagement, and enable operational change • Develops and manages multiple budgets, $14M for payroll and benefits and 700k for operating expenses• Opened multiple entities within the UK, Netherland, and Australia to further develop business objectives and customer needs, including the development and implementation of international policies, procedures, and payroll system• Advised and implemented programs to resolve labor and management issues to foster a more robust employee experience• Serves as key advisor to Senior Leadership on HR laws and best practices to impact organizational processes, procedures, and strategyAdditional Roles at LoadSpring Solutions:DIRECTOR OF HUMAN RESOURCES (01/2017 – 01/2018)MANAGER OF HUMAN RESOURCES (10/2014 – 01/2017) HR SPECIALIST (08/2013 – 10/2014)

Carlsbad, Ca

• Provided recruitment support for 4 full time recruiters with a total of 180 open requisitions, with responsibility for candidate travel, career fairs, reference and background checks, offer letters, and welcome packets, contributing to an exceptional candidate experience• Participated in college recruitment initiatives, transitioning and onboarding interns• Developed and improved training for department staff, including optimizations to recruitment operations• Increased department moral by partnering with management to enhance team building and training

Vista Ca

• Responsible for talent acquisition assistance, onboarding, record management and compliance, employee referral program, internal audits, training coordination, and corporate event planning• Wrote grant request and proposal, which resulted in a 25k grant being awarded for a local charity • Nominated as a Wellness Committee member due to innovative ideas and contributions

Poway, Ca

• Responsible for new hire onboarding and training• Managed employee time cards and assisted outside payroll entity with payroll records • Manage and maintain employee files and company records• Created first ever documentation for process and procedures for each department and job function• Worked with outside staffing company to recruit temp and direct hire employees• Produced staff schedules to ensure appropriate headcount for projected workload• Provided backup support for the sales manager• Resolved and improved conflicts with delays in shipments • Gathered and entered data, generated reports, updated online inventory• Provided general accounting and bookkeeping assistance• Answered phones and maintained office supplies• Provided administrative assistance to the owners of the company

Master'S Degree, Human Resource Management

Ba, Human Development

Dean's List 2010