Crystal Noyes Email & Phone Number

Phoenix, Az, Us

Phoenix, Arizona, United States

• Leads high-touch outreach to one•n•ten recurring donors through mailing campaigns, outreach events, and individualized communication. • Maintains donor database for all events throughout the year, ensuring data quality as donations are entered, and applicable metadata stored for tax receipt purposes for 2000+ donors annually. • Works with a team to produce 6-7 signature events ranging from 100-2000 participants.• Source and manage vendor relationships with multiple vendors to provide services for one•n•ten signature events, including contracting, event coordination, and event follow-ups.• Ensure applicable permits were applied to and received and city/county ordinances adhered to during events. • Concurrently acted as both a Development Manager and interim Human Resources Director during HR Director vacancy. • Onboarded new employees, provided organization best practices, issued equipment, ensured state and federal tax paperwork was accurately completed by employees and submitted, and established ADP account for employees.• Maintained various program budgets, ensuring that events were tracked to budget, while proactively reporting budget concerns to the Development Director.• Coordinated annual holiday “Adopt-A-Diva” toy drive 15+ site location coordinators for one•n•ten throughout the state of Arizona, impacting 400+ kids served by the organization.

1101 N Central Ave. Phoenix, Az 85004

•Acted as first client-facing member of one•n•ten team to new clients/vendors and facilitated relationship communication as needed. • Created content and maintained website, social media, and email blasts, etc.• Developed promotional art and text for events, fundraisers, special engagements, and calls to action• Onboarded new employees, including providing orientation, and benefit enrollment. • Worked with Board of Directors and Executive Director on special events, fundraisers, and initiatives• Setting up and promoting online donation portals for various fundraisers utilizing several platforms • Maintained accuracy of reimbursable expenses• Managed Accounts Payable/Receivable, Payroll, and Vendor Contracts• Oversaw monthly reconciliation of expense reporting through Expensify

I was a case manager of 22 chronically homeless individuals in a community of 297 residents. On top of working with the individuals on my case load I also was a resource to all the residents in the building. Selected Contributions:-Implemented monthly activities that increased participation of residents.-Handled the training of new employees and spearheaded the development of new communities.-Coordinated and executed all large projects for management.-Re-organized two other work sites to maximize efficiency.-Exemplified level headedness with working with difficult population.-Identify needs and connected residents to the correct resources.

Was the senior employee working with homeless families in a shelter setting. Addressed their immediate needs and promoted self-sufficiency. Selected Contributions:-Created forms and documents for residents and staff still in use.-Ran the donation shed and clothing bank. In charge of organizing the areas as well as filling requests from the families.-Received the "Above and Beyond the Call of Duty Award" for keeping calm during multiple crisis.-Was the right hand for supervisor and trusted with making difficult decisions.-Completed orientations and tours for all incoming residents and potential donors.

Social Work

Associate Of Arts And Sciences (Aas), Organizational Management, A

Training: Completed numerous courses and seminars in customer service, mental illness, crisis intervention, drug and alcohol abuse.