Crystal C. Email & Phone Number

Tulsa, Oklahoma, United States

Supports Kern County Medical center in the following roles: Brand Impression Team leader, ADA facilities coordinator, Space coordinator/ Occupancy planner Kspace, Minor Work Order/Space Planning / NFS planning committee member, Facilities Condition Assessment administrator, Threat Management Team, KP Alert Media administrator and KP Secure administrator.• Certified Kaiser Permanente’s Improvement Advisor 2019.• Designing and procuring lobby seating & artwork for medical center. • Process owner for Furniture request for medical center. Implemented a medical center standard furniture brochure with our approved vendor Tangram. The process for obtaining furniture involves designing with vendor, requesting quote, collaborating with building managers for approval, issuing requisition for purchasing furniture in Onelink Ariba, scheduling installations with vendor, IT department, engineering, and requestor. Managing and tracking various request / projects along the life cycle of the process for each request.• Kspace Coordinator/ Occupancy Planner for Kern County role includes updating floorplans, tracking space moves, department moves, updates to floorplans when remodel projects change floor plans, and attend monthly peer group meetings. Volunteered by participating in the development to produce a new enterprise-wide space request tool for Kaiser Permanente that will be rolled out 1st qtr. of 2022.• Join forces with SCMPG CFO, Manager of Supply Chain, and team to develop a process and forms for Personal Protective Equipment request during the COVID19 pandemic for medical center.• Partnered with NFS on Capital Projects Remodels for major renovations at the East Hills & Stockdale Facility’s. Which included being the liaison with Stakeholders, NSF Capital Project team, Architect Firm, Engineering, IT, Workplace Safety, and Infection Control, if necessary, on design aspects. • Weekend on-call duties for medical center’s Engineering line as needed.

• Providing support to Senior leaders such as the Director of Hospital/ Health Plan Operations for Kern County, Managing Director of Support Services, Area Chief Financial officer, and Senior Vice President of Kern County on various projects.• Maintaining calendar invites, schedules, and emails for Director of H/HP operations.• Attending different monthly meetings to take meeting minutes and distribute.• Create agendas, tracking action pending logs for Emergency Management work group, EHS, Threat Management and AHB/KP Operations Oversight Committee.• Collaborated on a project to create a template for the priority projects workgroup report out between our Plan Hospital / Kaiser Permanente for monthly Operations Oversight Committee.• Facilitated EH&S and Emergency Management workgroup meetings if needed. Facilitated weekly radio calls for medical center for the Emergency Management Radio systems project.• Worked in partnership while managing the Threat Management Team roll out project in Kern County which consisted of creating a log for the Threat Management team to keep track of threats, producing a reporting form for Threats, and creating a workflow for Threats. This form is currently used for our regional reporting for Kern County.• Formatting and creating forms for the Managing Director of Support Services as needed.• Collaborated with special projects as needed.• Assisting the Kern County Compliance manager with a project of tracking compliance and safety trainings. Sending correspondence out to managers to notify them of employee’s who are overdue on training.• Composing business correspondence, producing expense reports, establishing, and maintaining detailed records, spreadsheets, and filing.• Managing the onboarding process for manager from start to finish. Including posting requisition in Taleo, retrieving applicant information, scheduling interviews, and working with Human Resource department for the offer and hiring of applicants.

• Maintained the Chief of Service for Family Medicine schedule in Lotus notes calendar by accepting invites or delegating to other providers at the discretion of the C.O.S if needed and following up with Epic HealthConnect to ensure both systems reflect all patient care times, meetings, and appointments appropriately.• Collaborated with special projects as needed.• Created agenda for monthly Pediatrics and Family Medicine meetings by assisting the Chief of Service in these departments and supporting with special projects.• Attended different monthly project meetings and Unit Based Team meetings to take meeting minutes, transcribe and distribute.• Assisted the clinic staff in requesting project work orders from engineering using Easynet.• Created expense reports for department administrator and chief of service and ordering office supplies in Onelink.• Established and maintained detailed records, spreadsheets, and filing.• Completed a project creating a new workflow for a monthly schedule template for Family Medicine, Internal Medicine and Pediatrics providers and medical office assistants with ADA by using the TORT system combined with HealthConnect. Created and edited the daily schedule with call outs and coverage for the building using excel.• Answered the main phone line for the building, taking messages or directing the call to the appropriate person/ department.• Sorted and distributed mail throughout the medical building.• Using KP identity manager to provide access for employees to files or programs.

• Performed managerial functions and administrative duties to contribute to the efficient operation of the office.• Collaborated with special projects as needed.• Supervision of office staff.• Composing business correspondence.• Established and maintained detailed records and bookkeeping.• Composed detailed month end reports using QuickBooks.• Trained new employees on how to efficiently bill customers online using Chevron E-Procurement, Oxy iSupplier and Aera SAP.

• Collaborated with General Manager of Turbine Maintenance to assist with all special projects and as needed.• Set direction of projects as joint venture between Air New Zealand and CAMS was getting off the ground, filing for business license with the State, Workers Compensation bonds, and Contractor’s license.• Completed projects creating forms for invoicing, tracking systems and workflow for invoicing the power plants serviced within CAMS Juniper, a workflow for invoicing external customers for ANZGT.• Purchasing duties verifying work orders, obtaining bids from vendors, and creating purchase orders.• Accounts payable and accounts receivable (international and external).• Tracked individual GL budgets monthly and yearly.• Drove a project developing annual and semi-annual budgets in response to previous year analysis.• Managed all department timecards and travel arrangements.• Worked as liaison between Air New Zealand and ANZGT Field Services.• Reconcile department credit card purchases. Maintain card ordering for new hires and for expiring cards. Processed personal expense reports.• Organized, maintain the central files, retention, and destruction of the files as needed.• Managed a project implementation for tracking computer-based safety training for the Turbine Maintenance Group ensure all team members had the appropriate training each year.• Created agendas, tracked action pending logs, monthly safety topics and took minutes for Environmental Health and Safety for the Turbine Maintenance Group.