Crystal P. Email & Phone Number

Arlington Heights, Illinois, United States

Arlington Heights, Illinois

• Manage project execution to ensure adherence to schedule and scope.• Revamped current system to manage WIC to achieve better user accessibility.• Develop or update project plans for projects including information such as project objectives, information, specifications, and schedule.• Monitor and track project milestones and deliverables.• Communicate with project personnel to identify and resolve problems.• Manage customer startups by facilitating incoming data and managing the different projects.• Manage and facilitate a second brand design for company product.• Communicate with customers, employees, and other individuals to answer questions, take orders and address complaints. • Provide administrative support to members of the management team as needed.• Review all operating expenses, including vendor invoices, and expense reports to ensure compliance with policy and budget.

Arlington Heights, Il

• Managed assigned inventories via timely planning, scheduling, and tracking of products and services.• Managed the procurement functions of products and services through established contracts to ensure cost quality and delivery at competitive levels consistent with company policy and performance standards.• Developed long-term and short-term replenishment plans to achieve inventory turn and customer service targets with consideration to supply chain total costs.• Monitored vendor lead times and other key factors effecting vendors’ ability to fulfill orders in a timely manner.• Researched current and prospective suppliers to determine supply capabilities, logistics, inventory control and management.• Managed and maintained alignment of vendor booking contracts.• Developed, implemented, and maintained vendor scorecards.

Arlington Heights, Il

• Managed and facilitated the item development process from job initiation to shelf. • Contributed a consistent and focused effort on all items/programs to provide a continual flow of work and relevant information to the customer, vendor and appropriate cross-functional business units.• Identified and implemented continuous process improvements to ensure the reduction of item development cycle time.

Arlington Heights, Illinois, United States

• Assisted Category Development managers in managing the daily activities of the global multi-vendor sourcing initiative.• Identified and developed vendor relationships, marketing programs, and related income streams.• Collaborated with in-house cross-functional teams and customers to enhance service levels for customers and increased profitability.

Arlington Heights, Illinois, United States

• Acted as a liaison to internal staff members and external contacts.• Worked closely with inventory planners and ensured vendor and supplier contracts are maintained.• Entered orders into TecSys quickly and accurately.

Arlington Heights, Illinois, United States

• Greet members and assist with questions regarding membership requirements and benefits, education requirements, and merchandise.• Set appointments for Supra Keys; complete the paperwork that is necessary, assign and program keycards, and give demonstrations.• Answer multi-line phones and assist members with questions.• Fill orders of forms and contracts as necessary.• Quickly and accurately process purchase and return transactions.• Register members in Continuing Education classes and enter grades received.• File class registration forms and keep filing drawers organized.• Open daily batch (cash drawer) and close nightly.• Create and record survey data in Microsoft Excel spreadsheets.• Perform other miscellaneous responsibilities as directed.

General Education

High School Diploma, General Education