Crystal King Email & Phone Number

Carolina Union

• Responsible for leading the strategic vision, leadership, daily operations, program management, community engagement, events and marketing, and communication while providing daily leadership to 5 direct reports.• Managed the Carolina Union organization and operation of the 153,000 square foot Frank Porter Graham Student Union Building while delivering budget management and financial oversight for a $4.6M budget including capital maintenance fund, sales taxes payable and investment fund management for student and service enterprises.• Delivered performance management and professional development for 53 full time and 160 student employees.• Led programmatic, operational and budget oversight for multiple programs including Facilities Management, Student Life, Student Government, over 800 Student Organizations, Communications, and Marketing.• With a focus on social justice, diversity, equity and inclusion, enhanced learning environments through programming, program assessment and review.• In collaboration with engineering, construction, planning, design and operations stakeholders, directed effective facilities management, renovations and construction projects while coordinating schedules and space allocation.o Managed the Union Auditorium construction serving as a key decision maker leading $1.5M renovation plans.o Oversaw $150K updates to central lounge areas.o Partnered with stakeholders to build an inclusive community through social, cultural and educational programs for 4K students while sponsoring approximately 250 events for over 40K attendees.• Led planning efforts for major campus events with up to 25,000 attendees, while ensuring streamlined operations and success.• Established operating policies and procedures consistent with university policies, state and federal laws.• Led program review and assessment leading to a feasibility study of long-term viability. The study ultimately resulted in the decision to build a 292,780 sq ft. facility.

Austin, Texas Area

Led team of 6 direct reports, 155 staff (80 full time and 90 student employees) while managing 4 student life facilities and a $10.M operating budget for a dynamic student centric business and service enterprise.• Provided leadership and direction for over 500,000 sq. ft. of University Unions facility space across 4 facilities: Hogg Memorial Auditorium, Student Activity Center, Student Services Building, and The Texas Uniono Chaired the Student Services Building Policy Committeeo Developed the Creative 40 Acres at Hogg Memorial Auditorium initiativeo Evaluated operations, staff, programs, support services and activities to ensure areas are efficient and effective in achieving University goals• Partnered with the Executive Director to strategically plan and execute facility expansion and reconfiguration efforts• Served as a Student Affairs Leadership Team member• Developed, coordinated, and administered preventive maintenance programs for all building• Implemented short and long-term goals, ensuring departmental targets were met.

Austin, Texas Area

Oversaw team of 4 direct reports, 80 staff (33 full time and 47 student employees) while managing a student life facility and a $2.M operating budget for facility equipment and patron services.• Built and managed the operation of a 149,000 square foot University Unions facilityo Managed the construction project and served as active decision-maker at construction meetingso Coordinated with architect firm and construction companyo Reviewed and recommended design concepts and changeso Developed and produced student art installationso Strengthened brand awareness by coordinating opening events and activities o Implemented policies and procedures to govern Student Activity Center buildingo Managed move of an academic unit and six departments into the facility• Provided oversight for Student Events Center and Unions Advertising department• Served as a member of the Critical Incident Response Team• Collaborated with department’s executive management team, prioritizing initiatives in accordance with University’s goals• Prepared annual budget requests and monitored approved budgets• Designed and produced digital presentations for University Unions Board of Directors and Advisory Council

Austin, Texas Area

Directed team of 7 direct reports, 25 staff (7 full time and 18 student employees) while managing and providing direct oversight for retail operation, two Texas Union departments, and $500K operating budget for campus activities• Executed strategy to enhance the operation, programs and services of the Student Events Center by continuing Assistant Director for Student Programs responsibilities• Provided oversight for retail operation, Texas Union Underground Bowling and Pool Hall, and Advertising department• Served as a member of the University Hazing Investigation Team and Texas Union Assessment Team• Advised the University Unions Board of Directors during annual budget presentation and allocation process• Served on planning team for high profile University eventso Democratic presidential primary debate-Senator Hillary Clinton and Senator Barack Obamao The Bill Clinton Global Initiative University conferenceo His Holiness the Dalai Lama

Austin, Texas Area

Led team of 5 direct reports while managing the Student Events Center Department and a $500K operating budget for campus activities• Administered day-to-day operations of dynamic and student-centered organization o Developed and implement comprehensive program of co-curricular activities with focus on diversity and student learning outcomes, supporting University’s mission.o Advised Student Events Center executive cabinet and African American Culture Committeeo Served as contracting officer for lectures, concerts, and other programming board activitieso Managed all aspects of event ticket sales and pass distributions for events o Developed the department’s assessment and evaluation program• Complied with legal standards regarding risk management requirements• Developed learning outcomes and assessment procedures for all activities and programs • Advised Music and Entertainment Committee, Forty Acres Fest evening concert committee, as well as Student Events Center President and Executive Vice President

Austin, Texas Area

Led team of 2 direct reports while advising 5 student organizations and a $100K operating budget• Collaborated in development of the Texas Union Assessment Plan • Managed and organized ticket distribution for 12,000 Dalai Lama event attendees• Led team of 100 student volunteers, supporting production of Dalai Lama event

Austin, Texas Area

• Advised three student organizations, which rotate annually, and two executive board members • Maintained budgets ranging from $30K-$70K• Assisted with the assessment and accountability of student leader development and event evaluation• Provided mediation in student conflict • Promoted understanding and facilitated development of student multicultural awareness

Austin, Texas Area

• Advised the University’s student programming board and spirit teams• Maintained a budget of approximately $60K for four student organizations• Developed new student retention programs• Negotiated to increase spirit team budget from $25 to $10K as well as implement a $29K spirit team scholarship program for deserving new spirit team members

Austin, Texas Area

• Served as the live-in administrator of a co-ed residence hall • Managed maintenance requests• Managed summer conferences housed in facility

Bachelor Of Arts (B.A.), English

Master Of Education (M.Ed.), College And University Student Personnel Administration