Crystal Lin Smithwick possesses expertise in technical writing, web content, software documentation, technical documentation, online help and 44 more skills. She is proficient in English. Colleagues describe her as "Crystal was instrumental in leading the migration of a large number of JIRA boards, and she generously gave as much time as needed to the owner of each board to ensure a successful transition with all details accounted for and ahead of deadline. Crystal refined our team's use of JIRA and improved the quality of ticket content and labeling to enhance our efficiency and cross-team communication. In ticket review meetings, she kept participants on task to ensure meetings were effective and productive. She is a reliable resource and is already missed around our office." and "One area where Crystal excels is in working with several different teams, being able to shift from one to the next, on an ongoing basis. A specific example is how she coordinated the setup of multiple JIRA projects and kanban boards for three, or possibly even four or five teams, all at the same time. This effort was the result of a last-minute notice that we had to migrate to a new JIRA version by end of the month. She implemented the boards in time to meet the deadline while also providing guidelines on how best to manage the migration of tickets to the new version. She got the job done. If I were a hiring manager or on a hiring committee and she were a candidate for a position, I'd want to bring her on the team."