Crystal P. Email & Phone Number

Milton Keynes, Gb

My primary focus is on developing and implementing innovative strategies that drive client success. By utilising visionary leadership, a customer-centric approach, data-driven insights, collaboration with cross-functional teams, and a commitment to continuous improvement, I aim to elevate our customer success initiatives and foster sustainable growth for my organisation.

Milton Keynes, United Kingdom

Milton Keynes, United Kingdom

London, United Kingdom

London, United Kingdom

London, United Kingdom

Coordinated the supply chain of bulk commodities to a wide client base from blue chip companies to smaller manufacturing businesses. First point of contact for customer liaison regarding contract and spot purchase orders. In addition, assisted in tendering company purchase and sales contracts.

London, United Kingdom

The Salesforce Marketing Cloud is the world’s only unified social marketing suite, empowering brands to make better business decisions in marketing, sales and service. It unites the capabilities of Buddy Media, the world’s #1 social marketing solution, with the world’s #1 social listening platform, Radian6, and the world’s #1 cloud computing CRM provider and 5th largest software provider, salesforce.com

Elstree

Develop a trusted advisor relationship to ensure that all Radian6 activities are closely aligned with the customer’s business goals and strategy, allowing the full potential of their Radian6 solution to be realized;Lead the adoption and execution of the customer’s Radian6 maturity model such that the phased roll-out of functionality, training and development of best practices continually drive incremental value and return on the customer’s investment;Establish and/or participate in project steering committee meetings; proposing creative viable solutions to the customer sponsors such that critical success issues are addressed on a pro-active basis;Serve as the customer advocate internally at Radian6 ensuring that all of our resources are being focused and optimized to best serve all our customers’ needs; Guide practices of Radian6 toward producing customers who can be referenced; with high customer satisfaction and high renewal predictability.

Promoting and managing the diagnostic process for both clients and consultants. Included managing relationships with clients and leveraging existing relationships to gain business and contribute to and expand revenue target. Point of knowledge and expertise for diagnostics and helping consultants understand options that are available which best meets client requirements. Providing up to date or bespoke research, enhance the client experience and be able to answer all diagnostic related queries.

SHL is considered the world leader in objective assessment in the workplace. Established as one of the main providers of on-line assessment, enabling clients to successfully manage people performance.Managing relationships with Human Resources Directors and other senior levels of management including CEO’s, Directors and board members to first line managers through the diagnostic process.Supporting varying levels of consultants and support staff by project managing diagnostic related consulting work, with a responsibility to advise consultants on best practice, alternatives and technical information relating to all diagnostics issues.Impacting on diagnostic growth in markets in EMEA by supporting and influencing consultants in those markets, which relies on knowledge, confidence and ability to build trusting relationships.

Msc

Bsc