Crystal Mancilla Email & Phone Number

Colorado Springs, Colorado, United States

Denver Metropolitan Area

Ran inbound materials operation by receiving, reconciling and inventorying items through the use of SAPManaged outbound shipments by collaborating with national and international teams to determine optimal shipment method resulting in on time delivery and cost savings for the companyPerformed monthly cycle counts by identifying inventory discrepancies and reconciling differences, to ensure warehouse operating levels were accurateOperated loading dock by prioritizing shipments and receivables and loading and unloading materials

Denver Metropolitan Area

Followed complex procedural documents to ensure final product chemistry met operational and regulation standardsOperated control board by monitoring pneumatic system consisting of compressors, valves, scales, and tanks to blend and load units in preparation for cement job executionManaged hazardous and nonhazardous inventory by sorting chemicals, reporting volumes, and practicing good housekeeping

Liberal, Kansas, United States

Managed 20 associates by creating a team environment focused on employee development and customer serviceBuild schedule for associates ensuring sufficient staff to meet customer demand and minimize wait time Led associates by communicating clear expectations and setting example of responsibility, pride, integrity and high customer serviceSupported staff by assisting with customer needs, as well as troubleshooting and problem solving Conducted daily audits to monitor and maintain appropriate currency levels in each register

Liberal, Kansas, United States

Assisted customers with returns, by providing high customer service, sorting, and inventorying the merchandise back into the systemManaged large wire transfers by sending and receiving money through Moneygram and Walmart2Walmart servicesRecorded shoplifted items, providing necessary documentation to the authorities

Liberal, Kansas, United States

Developed customer service mindset, providing service to both internal and external customers Maintained inventory throughout the registers with the help of the department managerProvided assistance to Customer Service Manager as needed helping with any additional tasks