Highly motivated and detail-oriented bilingual (English, Spanish) professional with a passion for UX writing and a commitment to creating exceptional user experiences. Armed with a UX writing certification and a solid foundation in design principles, call to action statements, and voice and tone consistency, I possess the skills necessary to craft engaging and user-centric content. With a strong ability to collaborate effectively across teams and a dedication to continuous learning and growth, I am eager to contribute my expertise to enhance digital products and drive impactful results.Key Accomplishments • I created and implemented copy, job aids, and training videos to facilitate cross-functional team meetings with 20+ participants, increasing engagement from 71% to 93%. • I analyzed data and reframed plans to address user-centered problems, increasing achievement of 89 users from 67% to 79%• I conducted user research to develop meaningful project content, and increased project engagement from 53% to 94%• I communicated CAST School’s mission, story, and brand values to help recruit new professional facilitatorsMore About Me:My background in English, education, and technology. I enjoy helping people. I love traveling and learning about different cultures.