Crystal Chen Email & Phone Number

Taiwan

Taipei City, Taiwan

What I am responsible for:1. Technical Writing- Developing clear, concise documentation, including user guides, manuals, and in-app text strings that enhance user experience- Collaborating with cross-functional teams to grasp product requirements, features, functionalities, and market needs- Working with UX/UI designers to craft user-friendly wordings for product’s user interfaces2. SEO & Copywriting- Creating compelling marketing content, including web copy, blog posts, media kits, and advertisements, that drives user engagement and conversions- Working with marketing, design, and product teams to ensure brand language and strategy are consistently applied across all content- Reviewing, editing, and proofreading content, including marketing campaign materials, social media posts, and website content, to maintain high-quality standards3. Brand Writing & Storytelling- Developing the brand story, values, and attributes to ensure clear and compelling communication of the brand's identity and mission- Producing engaging content for various platforms, maintaining a consistent tone and messaging that reflects the brand's voice- Working with marketing, design, and product teams to align written content with brand strategy and marketing objectives- Reviewing, editing, and proofreading all brand-related content to guarantee accuracy, consistency, and alignment with brand goals

Taipei City, Taiwan

Augmented Intelligence, Inc., doing business as Medical Augmented Intelligence (MAI), is a 2016-founded startup focusing on innovative medical VR solutions.What I am responsible for:1. Content Management - Overseeing the quality and timely delivery of all digital and printed content, including website copy, articles, blog posts, social media posts, brochures, and user manuals.2. Content Creation - Crafting high-quality, client-relevant content that resonates with our audience.3. UX Writing - Writing, proofreading, and editing UI texts and wordings that are consistent with our brand voice while collaborating with the Design and Programming teams.4. Copywriting - Converting complex information and crafting it into concise, compelling, and engaging copy for our target audience.5. Client Relations - Addressing client inquiries and feedback, assisting with troubleshooting, and fostering engagement through email newsletters and social media interactions.6. User Research - Conducting in-depth user interviews and surveys to gain insights into the challenges and needs of our target market, enabling us to provide a solution or benefits effectively.

Taipei City, Taiwan

KingEclient is a digital consultancy agency based in Spain with over 100 employees, providing digital services, including digital transformation strategy, UX, digital marketing, design, development and analytics.What I am responsible for:1. Craft engaging copies for a financial holding company in Taiwan.2. Develop thoroughly researched content for various websites, ensuring both quality and relevance.3. Integrate SEO strategies by incorporating keywords to enhance the online presence and search result rankings of the websites.4. Proofread, and revise translated materials between Chinese and English to ensure accuracy and fluency.5. Streamline the agency's translation and review processes for efficiency and effectiveness.

Taipei City, Taiwan

We are a hardware development match-making platform that helps startups or SMEs develop their innovative products efficiently, and effectively.What I am responsible for:1. Content Management - Lead and coordinate all online content initiatives, including website design, articles, blogs, social media posts, and video production.2. Content Writing - Create high-quality, customer-oriented content that effectively communicates our value.3. Content Editing - Proofread, review, and edit materials produced by external content writers.4. SEO Optimization - Enhance organic website traffic through SEO strategies and the development of impactful content.5. Monitoring - Continuously track the effectiveness of various types of content and adjust our strategy to maximize engagement and conversion rates.

Taipei City, Taiwan

SelfieSign is the world's first e-signature solution that video-records the signing process of every signer.What I am responsible for:1. Copywriting - Craft, edit, and proofread copy targeted at both customers and enterprise audiences. This includes content for website, landing pages, emails, social media promotions, and technical documentation.2. Content Creation - Develop a wide range of materials such as blog posts, articles, press releases, social media updates, guidelines, and Google Ads content.3. Community Relations - Engage with customers by addressing their inquries, responding to feedback and suggestions, and building a database for future interviews and surveys.4. Social Media Marketing – Build and enhance the company's digital presence across various platforms including blog, Facebook, and other relevant local media sites.

Taipei City, Taiwan

It has been a thrilling journey joining the exciting world of VR and gaming at HTC's VIVE. I'm inspired by the potential of experiencing large-scale VR events like a Stray Kids concert with hundreds of thousands of audiences in the future.What I am responsible for:1. Content Management - Evaluate and recommend a diverse range of over 1,500 titles on Viveport, HTC's VR app store.2. Content Creation - Compile weekly newsletters featuring newly released titles for marketing and promotional activities.3. Content Review - Rigorously test new and updated titles, identify and report any bugs or issues encountered with clear reproduce steps.4. Developer Support - Assist the Support team by facilitating clear and detailed communication with developers in either English or Chinese.

Taipei City, Taiwan

When I first encountered the term Community Manager, it was a new concept to me. Simply put, it involves being the company's spokesperson, overseeing communications, public relations, social media, content creation, and more.What I do most of the time:1. Content Creation - Write engaging blog posts, articles, newsletters, and materials for various social media channels.2. UX Writing - Craft clear, concise, and user-friendly UI texts and wordings to guide users seamlessly through the Quire web and mobile apps.3. Copywriting - Craft, edit, and refine copy for Quire's landing pages, web pages, email newsletters, social media promotions, and technical documents.4. Community Relations - Actively respond to customer inquiries, addressing their requests and suggestions, and nurturing relationships to foster a vibrant community of fans through frequent emails, Twitter and Facebook posts, and Skype calls.5. Social Media Marketing – Develop and enhance the Quire's online presence across platforms like blog, Twitter, Facebook, G+, and other popular online sites.6. Public Relations – Handle media inquiries, and cultivate relationships with industry marketers, experts, and freelancers.

Taipei, Taipei City, Taiwan

1. Translate subtitles for TV programs, such as "Life Wisdom" (人間菩提) and "Stories Told by Master" (證嚴法師說故事), for Tzu Chi’s overseas audiences.2. Write, proofread, and edit subtitles and voice-over scripts for documentaries produced by Da Ai TV.3. Collaborate with the News and Drama departments to ensure the accuracy and timing of subtitles and voice-overs.

Tainan City, Taiwan

1. Conduct interviews with key individuals, including students and professors, to gather information for compelling and significant news stories..2. Write well-constructed articles in both Chinese and English, based on gathered information and verified facts.3. Translate news releases and presidential materials from Chinese to English and vice versa.4. Collaborate with journalists and staff from English news agencies, such as The China Post, Taiwan News, and Taipei Times, to publish news releases.

Bachelor Of Arts (B.A.), East Asian Studies, History And English Literature

Activities and Societies: McGill's Association of North American Born Asians

Education record

Education record