Crystal Kim Email and Phone Number

• Overlooked Advertising and Social Media for 8 Liberty Tax franchise locations, handling online advertising andaccounts on such platforms as Google Reviews, Facebook, and Instagram.• Developed employee behavioral guidelines & employee-targeted motivational programs, among other things,that led to a 155% increase in Google Reviews during peak tax season when comparing Feb 2020 to Feb2021, with 98.5% of those reviews being positive (5 stars).• Utilized new advertising and… Show more • Overlooked Advertising and Social Media for 8 Liberty Tax franchise locations, handling online advertising andaccounts on such platforms as Google Reviews, Facebook, and Instagram.• Developed employee behavioral guidelines & employee-targeted motivational programs, among other things,that led to a 155% increase in Google Reviews during peak tax season when comparing Feb 2020 to Feb2021, with 98.5% of those reviews being positive (5 stars).• Utilized new advertising and social outreach methods to increase online and physical traffic, which contributedto the 10% increase in gross sales we had from 2020 to 2021. Show less

Assisted students in understanding the fundamental concepts of Data Structures (CS 61B) and worked with student instructors to compose and distribute curriculum to students.