Charles S. Email & Phone Number
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Charles S. is listed as IT Portfolio Mgr (Agile Transformation Lead) at Ciena, a with 10127 employees, based in Chesapeake, Virginia, United States. AeroLeads shows a matched LinkedIn profile for Charles S..
Charles S. previously worked as Agile Delivery Lead II at Aarp and Enterprise Staff Agile Coach at Northrop Grumman. Charles S. holds Mba, Operations Management from Regis University.
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About Charles S.
With over 20 years of leadership in agile software and product delivery, I am passionate about transforming organizations and teams to deliver value-driven outcomes and continuous improvement. I am currently the Agile Delivery Lead II at AARP, where I am responsible for creating consistent and high-quality user stories, identifying and mitigating risks and dependencies, and coaching delivery teams and peers on agile best practices and enterprise guidance.I have extensive experience in agile portfolio and product management frameworks and methods, such as Scrum, Kanban, SAFe, XP, and hybrid methods, as well as in software and web development, DevOps, service management, and agile life-cycle tool administration. I have also led and facilitated several end-to-end program level agile transformations, training and mentoring agile product managers, owners, scrum masters, and program leaders to deliver strategic value. I hold certifications in Certified Agile Coach, Change Management (ADKAR), Scrum Master (CSM), Professional Scrum Master (PSM I), and ITIL Foundation.
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Charles S. work experience
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Agile Delivery Lead Ii
Current• Value Delivery: Led multiple strategic initiatives from idea to completion managing schedules, quality, cost, and people.• Epic and User Story Creation: Drove the creation of consistent, value-driven Epics and Stories incorporating best practices in architecture, information security, agile delivery, quality engineering, governance, service management, and user adoption.• Leadership & Initiatives: Led departmental and organizational initiatives, managed OKRs, identified risks and dependencies, removed impediments, and spearheaded team problem-solving.• Agile Integration: Integrated Rapid Delivery principles into team practices, coached teams on reporting, backlog development, refinement, prioritization, and facilitated team ceremonies.• AI Implementation: Successfully piloted and implemented Copilot for Edge and Copilot for M365 AI, collaborating with InfoSec, Engineering, and Department Heads.• Analytics & Optimization: Leveraged Power BI to evaluate, optimize, and improve departmental output and AI product delivery.• Goal Setting & Mentoring: Defined individual and team goals, mentored and coached team members, and managed performance.• Product Management: Assisted in creating and managing product requirements, budgeting, strategies, roadmaps, and specifications.• Technical Translation: Translated strategic business ideas into technical requirements with actionable epics and user stories, ensuring compliance with organizational and regulatory standards.• Project Management: Managed technical cross-functional projects, tracked progress, and maintained agile planning and development cycles.• Tool Proficiency: Advanced experience with Jira, Confluence, Lucid Chart, MS 365, Power Automate, Power BI, Mural, Copilot for M365, MS Edge, etc.
It Portfolio Mgr (Agile Transformation Lead)
• Community Leadership: Led and expanded the IT Lean/Agile community, collaborating with Executive Sponsors, Product Management, Product Owners, Agile teams, and stakeholders.• Enterprise Transition: Facilitated the transition from project models to System/Product outcomes across business units and IT/Product development programs.• Strategic Vision & Governance: Set strategic IT vision through governance, lean budgeting, change management, and portfolio structure for IT departments.• Coaching & Alignment: Bridged Business Units and IT/Product development through enterprise-wide coaching, managing OKRs, and driving strategic outcomes.• Strategic Priorities: Worked with IT executives to establish annual, quarterly, and monthly strategic priorities.• Performance Metrics: Created and interpreted portfolio-level data/metrics using Atlassian tools, providing insights for executive decision-making.• Reporting & Presentations: Delivered enterprise reports and metrics presentations to manage prioritization of strategic initiatives.• Process Improvements: Drove process enhancements, Risk/Change management, and IT governance as part of transformation activities.• Mentoring & Training: Coached team leaders and teams in Agile methodologies, providing training and fostering continuous learning.• Guidance & Leadership: Provided overall guidance for coaches within the Agile Community of Practice (CoP) or Center of Excellence (CoE), promoting continuous improvement and innovation.
Enterprise Staff Agile Coach
Responsible for technical program (SAFe Program Consultant) level training and Agile coaching, with expertise in transforming traditional SDLC teams to Agile practitioners demonstrating strong communication skills (oral, verbal, and listening), via iterative roadmaps and program execution.• Agile Transformation: Led technical program training and Agile coaching, transforming traditional SDLC teams into Agile practitioners with strong communication skills.• DevOps Leadership: Built, integrated, and maintained CI/CD pipelines to achieve enterprise DevSecOps delivery.• Release Train Engineer: Facilitated Program Increment (PI) Planning and led sync sessions with Product Managers and Owners.• SAFe Framework Implementation: Executed Implementation Roadmap and coached the Agile Release Train (ART).• Versatile Roles: Performed roles of Scrum Product Owner, Project Manager, and Program Scrum Master, leveraging strong relationship-building skills.• Digital Transformation: Led a Digital Transformation initiative, transitioning four corporate sectors to Lean Agile models using Jira and Confluence.• DevOps Training: Trained and coached Ops, Systems, and Dev teams on DevOps culture and practices.• DevSecOps Handbook: Co-created and implemented the DevSecOps Handbook, providing coaching and training on its concepts.• Agile PMO Establishment: Established an Agile PMO, governance structures, and architectural plans across multiple programs.• DevOps Assessment Tool: Modernized a DevOps Assessment tool to evaluate various factors and conducted multiple assessments and recommendations.• Lean-Agile Transformation: Led program teams towards Lean-Agile transformation, improving efficiency and productivity using Agile methods.• Community of Practice: Active member of Agile Community of Practice, Software Community of Practice, and Agile Community of Excellence.• DevSecOps Tools Management: Managed DevSecOps tools to enable CI/CD through automation and integration.
Enterprise Agile Sr. Manager
Leader of the transformation of 6 program teams from traditional project management to Agile through 4 levels of enterprise Agile maturity and Lean product management in a matrixed and/or influence based environment. Responsible for budgeting, project financial management, and resource allocation procedures along with attracting and maintaining a highly skilled and engaged Agile and Lean thinking workforce.• Coached Scrum & Lean Fundamentals: Guided teams in sprint/release planning, product demos, team velocity/capacity, and daily Scrum calls.• Agile Transformation: Led the shift from traditional project management to Agile/Hybrid-Agile/DevOps using Lean, Scrum, Kanban, and XP.• Stakeholder Collaboration: Worked closely with business stakeholders, PMO, and Product Management to define roadmaps, requirements, schedules, budgets, and team capacity.• Tool Administration: Managed Agile project tools (Atlassian Jira and Confluence) for over 100 projects.• Custom Reporting: Created KPIs, dashboards, trend metrics, data filters, and queries for enterprise leaders.• Mentorship: Fostered an Agile mindset among team members, promoting ownership, self-management, and decision-making.• Product Ownership: Delivered valuable features as a Product Owner within an Agile team.• Agile CoP & CoE Leadership: Initiated and led division-level Agile Communities of Practice and Centers of Excellence.• Global Collaboration: Ensured high-quality, on-time, and under-budget deliverables through collaboration with Global Product Management.• Guidance & Standards: Provided strategic guidance on scope, schedule, risk analysis, and change management.• Collaborative Environment: Created a collaborative atmosphere for teams to interact with multiple vendors across various domains.
Enterprise Agile Coach
Sr Agile Coach
Scrum Master Consultant
Software Configuration Manager/Scrum Coach
Software Configuration Manager/Scrum Coach
Software Development Manager
Sr. Database Administrator
Sr Database Administrator
Web/Database Developer
Web Developer
Applications Developer
E3
Colleagues at Ciena
Other employees you can reach at ciena.com. View company contacts for 10127 employees →
Hiroyuki Koike
Colleague at CienaJapan
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Jeff Wong
Colleague at CienaCanada
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Arvind Sharma
Colleague at CienaDelhi, India
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Shubham Agarwal
Colleague at CienaGurgaon, Haryana, India
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Ritesh Agarwal
Colleague at CienaMumbai, Maharashtra, India
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Yogesh Kumar
Colleague at CienaNoida, Uttar Pradesh, India
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Debasish Nayak
Colleague at CienaGurugram, Haryana, India
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Abhijit Saha
Colleague at CienaBengaluru, Karnataka, India
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Grace Lofamia
Colleague at CienaPhilippines
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Wilkinson A.
Colleague at CienaChester, Maryland, United States
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Charles S. education
Mba, Operations Management
Bs, Management Information Systems
Aas, Computer Science
Frequently asked questions about Charles S.
Quick answers generated from the profile data available on this page.
What company does Charles S. work for?
Charles S. works for Ciena.
What is Charles S.'s role at Ciena?
Charles S. is listed as IT Portfolio Mgr (Agile Transformation Lead) at Ciena.
Where is Charles S. based?
Charles S. is based in Chesapeake, Virginia, United States while working with Ciena.
What companies has Charles S. worked for?
Charles S. has worked for Ciena, Aarp, Northrop Grumman, Johnson & Johnson, and Infopro Incorporated.
Who are Charles S.'s colleagues at Ciena?
Charles S.'s colleagues at Ciena include Hiroyuki Koike, Jeff Wong, Arvind Sharma, Shubham Agarwal, and Ritesh Agarwal.
How can I contact Charles S.?
You can use AeroLeads to view verified contact signals for Charles S. at Ciena, including work email, phone, and LinkedIn data when available.
What schools did Charles S. attend?
Charles S. holds Mba, Operations Management from Regis University.
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