Csaba Barta Email & Phone Number

Budapest, Hungary

Core Responsibilities:- Build relationships with Wellness Advocates that encourage and motivate- Monitor sales and ensure timely recognition of various levels of achievement- Provide accurate and correct understanding and application of dōTERRA’s compensation plan- Respond fairly and accurately to questions regarding the compensation plan- Handle exception requests and represent those requests when needed- Strategize with consultants and help them be more effective- Set up conference calls, send conference call notes, send welcome/congratulatory letter

Budapest, Hungary

People Management: - Managing, supporting, coaching, coordinating and supervising a multinational team of Customer Service Representatives (up to 15 people)- Led team of work-from office and remote employees- Recognizing and showing appreciation for employees' effort, creating a culture of Empathy, Effort and Education- Creating and reviewing personal development plans on monthly 1:1 meetings with a team members- Motivating teams, facilitating success and growth of each of its members- Assisting in the disciplinary process of employeesProject Management:- Participating in a new processes implementation, creating processes descriptions, working multiple departments and SMEs to resolve issuesManaging Client Communication:- Finding solutions to provide better customer service- Handling escalated customer concerns as necessary- Help in addressing and reporting market and/or team specific issues

Budapest, Hungary

Providing a highest level of customer service:- Handling inbound customer contacts, including but not limited to phone, chat and email- Contributing to the successful operation of internal process channels via clear explanation of the order/issue/request- Testing of website usability and functionality, submitting IT tickets- Enabling processes to ensure there is accurate data effectively supporting customers and vendors- Delivering solutions to eradicate poor data quality issues

Belgium, Oudenaarde

Key responsibilities on the different departments:Management and HR- Present project reports on the monthly board meetings, monitor the budget, decision management, take ownership of problems and work on the company strategy - Recruitment, mentoring and coaching other members in the organization, plan the staff scheduleMarketing- Set-up the marketing strategy and budget and follow-up on them- Build-up The Outsider Vlaamse Ardennen social media channelsSales- Manage reservations, supervise customer service and deal with escalated situations in order to keep high level of customer experience, organize and follow-up sales promotionsUnder my lead we managed to double the sales of the Adventure Park in 2 years in a row (2018-2019).

Oudenaarde, Vlaanderen, Belgium

I was working as an outdoor sport instructor during sport events, guiding groups of all sort: school groups, company staff, family group, etc. I did this with abundant enthusiasm and a lot of care. While guiding a group, I always had a good focus on the safety, timing and group dynamics.