Christopher Dean Email and Phone Number
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I am an experienced, dynamic Human Resources Director with an MBA and over 20 years of effective managerial, human resources and operational leadership in diverse professional organizations. I am skilled in the design and implementation of administrative procedures that transcend industries, with proven success in team building, strategic planning, employee training, project management, payroll and benefit administration, client services and creative solutions to improve operational efficiency. DEIB (Diversity, Equity, Inclusion & Belonging) is incorporated into every decision I make, and every action I take as an HR professional.
Portland Leather Goods
View- Website:
- portlandleathergoods.com
- Employees:
- 15
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Human Resources DirectorPortland Leather Goods Nov 2024 - PresentPortland, Oregon, United States -
Director Of People & CultureThe Bidwell Marriott May 2024 - Nov 2024Portland, Oregon Metropolitan Area
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Area Director Of PeopleWoodlark & Ace Hotels Sep 2022 - May 2024Portland, Oregon, United StatesHospitality Management including hotels and restaurants in downtown Portland in an HR Director role. Some main achievements have included:• Focus on culture & retention leading to a sustained low turnover rate of 19% (national average for hospitality is 75%).• Create & maintain the following for multiple entities: team member policy manual; regular team member engagement surveys; wage rates & analysis; robust, culture-focused benefits package; recognition & reward programs; monthly all team events.• Provide mentoring & coaching to leadership to ensure equitable approaches to interviews & team member engagement (including feedback & discipline).
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Operations & Hr ManagerNew Buildings Institute Oct 2020 - Sep 2022Portland, Oregon Metropolitan AreaNonprofit in the energy efficiency industry – joined the organization to manage significant growth initiatives. Some main achievements have included:• Nearly doubled the number of staff in less than 2 years, including opening talent pool to remote work all over the country.• Developed multi-state employee policies manual and onboarding process for remote staff.• Responsible for review and approval of all contracts with partners and other organizations, including federal government & local municipalities.• Worked with CEO and leadership team to develop and implement strategic growth plans that included new industries, geographies and partnerships.• Reported on organizational and financial status of the organization to the Board of Directors. -
Firm AdministratorCaress Law, Pc Feb 2020 - Sep 2020Portland, Oregon Area Responsible for hiring and expanding firm staff, resulting in an increase of administrative andlegal staff by 75%. Development and documentation of business processes and staff procedures to clarify Firm’sobjectives (Operations Manual) and facilitate the plan of opening a second location. Streamlined payroll, client expenses, vendor costs, billing, A/R & A/P processes, resulting ina 30% reduction in overhead cost. Designed and implemented Employee Manual to streamline firm efficiency while meetingand exceeding state and federal requirements. Audit of client matters to ensure optimized CRM database; up to date A/R; and efficienttracking of open client matters.
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Business & Operations ManagerGemisphere Dec 2016 - Feb 2020Portland, Oregon AreaI was hired to help focus the administrative side of the business and to document processes and best practices to maximize efficiency and lower staff turn-over. My focus has been internal development and has also included oversight of many customer-facing initiatives. Some of my main achievements have included:• Project managed creation of new website and ecommerce platform resulting in a 40% increase in online sales.• Streamlined CRM software for higher level of engagement with customers; upgraded internal systems to cloud based platforms allowing for easier external sales; implemented internet-based phone system to allow for remote access.• Curated & managed a small team of highly specialized staff to serve customers worldwide.• Created a marketing strategy and schedule to maximize exposure to customer. Included creating marketing campaigns; analyzing marketing data to determine best practices; and management of marketing and creative teams.• Organized and attended all client-facing events (conferences, workshops, etc.) with the purpose of increased visibility, brand recognition and sales.• Managed all accounting for the company and prepared bi-weekly reports for CEO. -
Business ManagerVan Beek & Co, Llc Nov 2015 - Jun 2016Tigard, OrI came back to the company to help them achieve a few major initiatives and to ensure they had proper management in place during their busy (tax) season. This was a full-time, short-term consulting position. Some main achievements included.• Audited and streamlined major processes including billing, A/R & A/P to increase efficiency and to determine areas that had potential for cross-training.• Developed short- and long-term marketing plans that included marketing initiatives for the firm and all the professional staff in order to facilitate growth in individual networks.• Developed firm-wide community outreach program.• Responsible for bi-monthly billing of all active customers.• Maintained staff schedule of over 700 tax and audit projects.• Mentored annual intern candidates during tax season. -
Marketing & Sales ManagerKoi Pond Cellars 2015 - 2016Ridgefield, WaFocus on company growth, marketing and direct sales. Specifically heading the direct distribution in Oregon beginning in 2016. From time to time serving as tasting room host.This local winery is quickly establishing itself with bold flavors and gorgeous artwork on the labels.
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Office ManagerMckinley Irvin Oct 2013 - Jul 2015Portland, Oregon AreaI served as liaison between corporate offices in Seattle and the Portland office. My main initiatives were focused on personnel management and growth of the office (the number of staff doubled while I was with the firm). Some main achievements included:• Coached and trained timekeepers (staff) to maximize billable hour goals which resulted in an 80% increase of employees meeting billable hour requirements each month.• Implemented firm-wide use of a client portal to create a secure, online platform for clients and staff to interact. Created training modules for all levels of security access to the Client Portal.• Organized and executed various events for 20-200 guests; generated vendor relationships to provide the highest quality of service and products at events; organized monthly CLE programs for local attorneys and legal staff. -
Business ManagerVan Beek & Co. Cpa Oct 2011 - Oct 2013Tigard, OregonMy most important task was maintaining and managing the schedule of client engagements (700+ per year) to ensure all work was completed based on hard deadlines. The schedule was also used to maximize staff billable hour requirements. Some main achievements included:• Implemented cloud computing network across the firm and oversaw the transition from in-house server to cloud network. Move to the cloud increased efficiency and resulted in 15-20 additional billable hours each week. Prior to implementation, conducted analysis of cloud network security standards and created transition training for all levels of staff.• Responsible for oversight of all vendor relationships and building management. Changes to vendors and vendor processes (including newly negotiated vendor contracts) resulted in a 20% reduction in overhead costs.• Created process for tracking staff billable hours and implemented changes to process that decreased non-billable hours for all staff by shifting some responsibilities to non-billable staff. -
Office ManagerHolly Wood & Vine, Ltd May 2006 - Jun 2011New York, New YorkI was hired to build and strengthen the administrative foundation of this boutique landscaping firm in Manhattan. Some main achievements included:• Optimized administrative and operational processes that allowed for additional staff to be hired and customer base to increase. Changes helped grow the business even during 2008 recession and saw an increase in revenue from $1.5M to $3M.• Responsible for administrative management that included team leadership; staff and sales team incentive programs; and client accounting and collections.• Streamlined company-side financial operations and created documented processes for accounts receivable/payable; expense control budgets; QuickBooks management; client invoicing; month-end closings; financial reporting to owners and bank; bank reconciliations; quarterly sales tax reporting; retirement plans; payroll; and petty cash disbursement and reconciliation.• Reduced administrative and operational costs by 20%.
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Senior ManagerStandard Parking Feb 2003 - Sep 2005Columbus, Ohio AreaMy experience as a manager of entertainment with a US-based cruise ship company lead to this management position. Some main achievements included:• Initially managed facilities attached to Class A office buildings in Columbus, OH. Transferred to NYC to manage the largest facility in Manhattan with annual revenue of $8M.• Recruited, hired and supervised staff of 70+ employees. Implemented new incentive programs for hourly employees.• Created and maintained annual budget, monthly P&L statements and location-based revenue controls (including maintaining daily receipts and A/R & A/P). Reviewed all financials with Regional Manager as well as location specific clients.• Managed facility operations including determining aggressive rates; amenity programs for customers; operation and maintenance of all parking equipment; and maintenance of facilities.
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General ManagerRepublic Parking System 2001 - 2003Columbus, Ohio Area• Responsible for comprehensive management & handling of all 12 Republic Parking System locations in central Ohio and 20+ employees• Optimization of processes within operations resulted in a yearly revenue increase of 25%• Oversaw Administrative & Financial duties including monthly invoicing for over 400+ clients; contract negotiations with all property owners; revenue control; monthly P&L statements; created & maintained yearly budgets for each location -
Assistant Cruise DirectorAmerican Classic Voyages Feb 2001 - Oct 2001Portland, Oregon Area
Christopher Dean Skills
Christopher Dean Education Details
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Cuny School Of Professional StudiesBusiness Administration And Management, General -
Cuny School Of Professional StudiesCommunication And Culture -
Otterbein CollegeMusical Theatre
Frequently Asked Questions about Christopher Dean
What company does Christopher Dean work for?
Christopher Dean works for Portland Leather Goods
What is Christopher Dean's role at the current company?
Christopher Dean's current role is HR Director.
What is Christopher Dean's email address?
Christopher Dean's email address is ch****@****amp.com
What is Christopher Dean's direct phone number?
Christopher Dean's direct phone number is +197129*****
What schools did Christopher Dean attend?
Christopher Dean attended Cuny School Of Professional Studies, Cuny School Of Professional Studies, Otterbein College.
What are some of Christopher Dean's interests?
Christopher Dean has interest in Civil Rights And Social Action, Politics, Environment, Human Rights, Arts And Culture.
What skills is Christopher Dean known for?
Christopher Dean has skills like Payroll, Accounts Receivable, Accounts Payable, Quickbooks, Training, Human Resources, Recruiting, Team Building, Bookkeeping, Bank Reconciliation, Cash Flow, Cloud Computing.
Who are Christopher Dean's colleagues?
Christopher Dean's colleagues are Andrea Haynes, Makenna Shamburger, Paulina Lopez, Mayra Gutiérrez Lopez, Steven Bartells, Caitlyn Pace, Warner Bryant.
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Charlotte Metro5compass-usa.com, belk.com, gmail.com, jcpenney.com, jcp.com -
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