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Chris Shackelford Email & Phone Number
Chief Customer Officer (CCO) Readiness Consultant
at
Zensai
1 work email found
@sap.com
4 phones found area 925
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Chief Customer Officer (CCO) Readiness Consultant
Location
San Ramon, California, United States
Who is Chris Shackelford? Overview
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Quick answer
Chris Shackelford is listed as Chief Customer Officer (CCO) Readiness Consultant at Zensai, based in San Ramon, California, United States. AeroLeads shows a work email signal at sap.com, phone signal with area code 925, and a matched LinkedIn profile for Chris Shackelford.
Chris Shackelford previously worked as RVP, NA West Enterprise Customer Success at Sap and VP, NA West Enterprise Customer Success at Sap. Chris Shackelford holds Mba, Supply Chain Mgmt, Marketing, Strategic Mgmt from California State University - East Bay.
Company email context
Email format at Zensai
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{first}.{last}@sap.com
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AeroLeads found 1 current-domain work email signal for Chris Shackelford. Compare company email patterns before reaching out.
Profile bio
About Chris Shackelford
Mission: Increase sustainable proven value for our customers and our company. Passionate about all four pillars of customer referencability: 1) successful implementation, 2) adoption and high Net Promoter Score through significant ROI, 3) support enablement and efficacy, and4) product request and roadmap alignment. Accomplished in driving both business and IT achievement of goals focused specifically on sales execution, quality of delivery, and customer adoption. Prior Certified Scrum Master (CSM) and Project Management Professional (PMP) with real-life experiences. Convert of the on-demand paradigm. Multi-tenancy moves mountains.
Listed skills include Salesforce.Com, Enterprise Software, Crm, Cloud Computing, and 43 others.
Current workplace
Chris Shackelford's current company
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15 roles
Chris Shackelford work experience
A career timeline built from the work history available for this profile.
Rvp, Na West Enterprise Customer Success
CurrentLead multiple teams of highly-skilled Enterprise Customer Success Partners focused on delivering successful customer experiences across SAP lines of business for the NA West region.
Apr 2023 - Present
Vp, Na West Enterprise Customer Success
Lead a team of highly-skilled Enterprise Customer Success Partners focused on delivering successful customer experiences across SAP lines of business for the NA West region.
Oct 2021 - Apr 2023
Global Head Of Sales Performance Management, Hxm
Lead the Customer Success portion of the 2020/2021 migration of Sales Performance Management from the Customer Experience line of business, over to the HXM/SuccessFactors line of business. Lead several teams who support SPM customers globally in achieving faster time to value, a key component in smooth renewals and references.
Jan 2021 - Oct 2021
Head Of Customer Success, West Market Unit, Sap Customer Experience Na
Aug 2017 - Jan 2021
Senior Director, Customer Success
Mission: Increase sustainable proven value for my customers and for my company. Passionate about all four pillars of customer referenceability: 1) successful implementation, 2) adoption and high Net Promoter Score through significant ROI, 3) support enablement and efficacy, and4) product request and roadmap alignment. Accomplished in driving both business.
Aug 2017 - Jan 2021
Senior Director, Technical Account Management
Our TAMs work directly with our customers, partners, and internal stakeholders to identify and actively remove ROI barriers together. Relentlessly focused on increased momentum and higher value!
Aug 2017 - Aug 2017
Senior Director, Customer Success
Vera
May 2016 - Aug 2017
Success Specialist Director, Mobile & Analytics
May 2015 - May 2016
Cloud Success Technologist Director, Customer Success
Ultimately responsible for the technical success of a small portfolio of large enterprise customers, serving as their trusted technical advisor and ensuring that they get the most out of their investment in salesforce.com.
Jul 2012 - May 2015
Engagement Manager, Professional Services
Sep 2006 - Jul 2012
Senior Salesforce.Com Consultant
Jan 2006 - Sep 2006
Senior Crm Consultant
Jan 2005 - Dec 2005
Senior Business Analyst
Oct 2002 - Mar 2005
Siebel Administrator
Dec 1999 - Oct 2001
2 education records
Chris Shackelford education
Mba, Supply Chain Mgmt, Marketing, Strategic Mgmt
California State University - East Bay
Bachelor'S Of Science, Biology, Chemistry
State University Of New York At Fredonia
FAQ
Frequently asked questions about Chris Shackelford
Quick answers generated from the profile data available on this page.
What company does Chris Shackelford work for?
Chris Shackelford works for Zensai.
What is Chris Shackelford's role at Zensai?
Chris Shackelford is listed as Chief Customer Officer (CCO) Readiness Consultant at Zensai.
What is Chris Shackelford's email address?
AeroLeads has found 1 work email signal at @sap.com for Chris Shackelford at Zensai.
What is Chris Shackelford's phone number?
AeroLeads has found 4 phone signal(s) with area code 925 for Chris Shackelford at Zensai.
Where is Chris Shackelford based?
Chris Shackelford is based in San Ramon, California, United States while working with Zensai.
What companies has Chris Shackelford worked for?
Chris Shackelford has worked for Zensai, Sap, Calliduscloud, Vera, and Salesforce.
How can I contact Chris Shackelford?
You can use AeroLeads to view verified contact signals for Chris Shackelford at Zensai, including work email, phone, and LinkedIn data when available.
What schools did Chris Shackelford attend?
Chris Shackelford holds Mba, Supply Chain Mgmt, Marketing, Strategic Mgmt from California State University - East Bay.
What skills is Chris Shackelford known for?
Chris Shackelford is listed with skills including Salesforce.Com, Enterprise Software, Crm, Cloud Computing, Saas, Project Management, Business Process, and Customer Relationship Management.
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