Chris Shane Email & Phone Number

Woodinville, Washington, United States

Management of a commercial fleet of over 350 vehicles. Experience ranging from procurement to liquidation, and everything in between.

Lynnwood, Washington, United States

Management of a commercial fleet of over 350 vehicles. Experience ranging from procurement to liquidation, and everything in between.

Bellevue, Washington, United States

Bellevue, Wa

Roseville, Ca And Renton, Wa

• Provided exceptional customer service while adhering to CarMax’s mission statement and upholding service and brand standards• Discover consumers wants through strong communication and reasoning skills in order to provide an effective solution• Mastered various computer systems• Sought out opportunities for self-development, facilitated in training, andwelcomed performance feedback• Built and maintained strong relationships while demonstrating excellentteamwork

Santa Rosa, California

Specialist

Santa Rosa, California

• Efficiently assessed customer's support needs upon arrival, providing promptsolutions• Utilized cross-functional skill sets to provide an exceptional customerexperience• Provided shoulder-to-shoulder training for peers and customers with newproduct role-outs

Roseville, Ca

• Applied extensive commodity knowledge in order to procure inventory based onmarket trends• Assessed vehicle condition, quality and appeal to provide value assessmentprior to purchase• Managed proper inventory movement and allocation between four locations• Determined purchase price of vehicle based on wholesale value and marketvalue• Managed transportation of vehicles from auction venue to correct vendorlocation• Provided informational technology support

Roseville, Ca

• Promote team building• Ensure guest satisfaction using the L.A.S.T. method (Fridays specialty)• Train incoming servers and ensure Fridays standards are met and exceeded

Sacramento, California Area

• Developed strong interpersonal skills with a diverse clientele• Experienced in training new team members and overseeing implementation of company policy• Time Management Skills

Roseville, Ca

• Honed multitasking and customer service in a fast-paced environment• Cross trained in many different areas to enable proficiency

Roseville, Ca

Experience with customer service at a face to face level• Experienced with proprietary software for data entry and retrieval; update and maintain customer data; familiar with general office equipment including copiers, fax machines, and 10-key calculators• Monthly training and skills tutoring for the implementation of latest hardware and software for sales transactions• Skilled in customer service and telephone operations; handle customer inquiries and phone presentations in a professional manner

General Studies

High School Diploma, High School Diploma