Lashonda C. Henderson Msc Email & Phone Number

Washington, Dc, Us

As a Branch Chief serving in the National Headquarters Office of Performance and Quality–Chief Data Office, I lead strategic initiatives to advance data management and performance standards across an organization of over 20,000 employees. I am responsible for setting high benchmarks in data quality, governance, and analytics usage, ensuring data-driven insights enhance decision-making and operational efficiency. Leading a skilled team, I drive the implementation of frameworks that support organizational accountability and transparency. My focus is on fostering a culture of data excellence that enhances service delivery and supports our mission to achieve high-quality outcomes in humanitarian efforts and service delivery for USCIS.

National Headquarters of DHS-USCIS within the Office of Performance and Quality-Chief Data Office. Data Quality (DQ) Monitoring and Operations Planning. Areas of responsibilities/impact:✅️Zero Trust Data Implementation✅️ Information Technology DQ Technical Advisor, leading Master Data Management, and Data Taxonomy Strategy for System Infrastructure.✅️ Leadership and Communication soft skills prompted selection as an Acting Branch Chief after 1 year at the agency.

The mission of the Commission for Veterans is to elevate, develop and promote new and existing programs and services for Veterans and their families within Prince George’s County. It’s our vision that Prince George’s County offers our Veterans quality services and programs to ensure the enrichment and enhancement of life for our men and women and their families.

Our purpose is to build innovation and intrapreneurship capacity across the federal government by generating and sharing useful information, advice, and assistance. We champion the 10 following guiding principles:1. Everyone can build a better government.2. Be aware of culture, priorities, and direction.3. Keep stakeholder needs at the center of innovation.4. Be curious and have an agile mindset.5. Embrace change and experiment.6. Collaborate with partners.7. Harness the power of diverse experiences.8. Let data inform your decision making.9. Innovation is scalable, customizable, and iterative.10. Employ a clear and open approach to communication.

Washington, United States

Chief Data Officer, Office of Planning, Evaluation, and Policy DevelopmentAs a Senior Technical Advisor, I influenced executive leaders to champion data governance, innovation, and information technology best practices, aligning with the Open Data and Evidence-Based Policy-making Act of 2018. Supporting grant-making and policy insights across the U.S. educational system. As a headquarters expert, my efforts supported strategic planning and operational effectiveness to meet National Education program and mission objectives.Memorable Accomplishments:✅ Ideated, pitched, gained buy-in, and led requirements that secured an Authority to Operate (ATO) for the first agency-wide enterprise analytics solution, with a team of 3.✅ Streamlined the first process for gathering system business cases for the CDO office, leading requirements that enabled the pilot of a minimum viable product to eliminate siloed systems, reduce technical debt, and enhance enterprise data management.✅ Created the foundational enteterprise data infrastructure framework/blueprint as the enterprise data architect and engineer.

As the National Headquarters liaison leader at the U.S. Department of Education's Federal Student Aid division, I spearheaded impactful initiatives to ensure operational federal compliance for ALL US Institutions of Higher Education- Colleges and Universities.Memorable Actionable Impact:️✅️Advised Field Office directors, managers, and institutional executive leadership as a Program Review Consultant and National Subject Matter Expert, providing strategic guidance to ensure adherence to CFR 34 compliance.️✅️Subject Matter Expert in critical issues such as Incentive Compensation violations, Public Service Loan Forgiveness, Borrower Defense, Foreign Gift Reporting and Gainful Employment implementation.✅️️Supported the seamless integration of various software and hardware systems within the FSA headquarters Systems Integration Division.

Washington, United States

Directed case lifecycle, and docket decisions aligned with Tax Court at IRS Chief Counsel National Headquarters, serving as an Analyst in Legal Processing. Applied expert analytical and evaluative methods. Served as Congressional Liaison for the Chief Counsel, responding to formal information requests on behalf of the Attorneys with discretion and diplomacy.Memorable Accomplishments:✅ Database Administrator for the Million Dollar Large Case System.✅ Database Administrator for the Live IRS Case Docket System.✅ First Data Analyst responsible for responding to Congressional liaisons on behalf of the IRS Chief Counsel Attorney.

Alexandria, Virginia, United States

An Analyst for IT Schedule 70 Federal Acquisitions Service (FAS) Operations. Selected to lead a revamp of a program within FAS Commissioner's office.Memorable Accomplishments:✅️ Led Program Management initiatives to transition to enterprise software.✅️ Reduced the FOIA and Congressional backlog for the Federal Acquisition Service.✅️Led requirements session for Appian Platform development.

Ft. Leavenworth Ks

Masters, Management

Activities and Societies: Completed 12/2011

Ibm Data Science

Course Certificates Completed: Machine Learning with Python Data Analysis with Python Tools for Data Science Data Visualization.

Graduate Certificate, Library And Intellectual Property In Distance Education And E-Learning

Completed May 2015

Graduate Certificate, Organizational Leadership

Completed 05/2013

Bachelor Of Science (Bs), Sociology

Minor Social Science/Archival Studies

Certificate, Women Entrepreneurship